Salon Park - Katy

Go see Vilma for all your facial, skin care and waxing needs! I've been seeing her years!

Love Addi, she did an amazing job on my hair!!!

I go here to see my stylist Riches. She is great and Salon Park is such a nice place.

If I could rate this salon in the negatives, I would. I have been a regular client getting services for a little over a year now. I bring my son every single time. There has never been an issue with his presence, he's quiet and my stylist loves him. Unfortunately, I don't have the pleasures of keeping him at home and my stylist was reprimanded for it this one time, out of all of the times he has visited. I was changing my son on a bench at the salon, only because they inconveniently have zero changing tables in their bathroom. I used a Gathre changing pad ( black and leather) to put under his bottom to prevent him from the dirtiness of whatever could've been on the bench. Another stylist by the name of Paula, next door to my stylist, ran and told the manager by the name of Charlye about the "issue." The manager Charlye then confronts my stylist and has her contact me to tell me that what I did was wrong. I then call the manager Charlye to see why changing him where I changed him was a big deal if they have no changing table. She gave me zero valid answers. She continued to talk about leaving him at home, as I mentioned early I don't have the convenience of. She also stated I could change him on the sink. A sink where it could be slippery, he could fall, there are no straps, etc. How not safe is that? I then mentioned maybe they should buy one from target or somewhere cheap and she insisted they weren't going to get any because no other location had them. All in all, she gave me no solution. What kind of manager is that? I called back to get the corporate number, maybe they could give me a better response as to what to do because I'm a loyal paying customer. Charlye hangs up on me. I then show up to the location and she pretends she's not in the office. As soon as I leave, she walks right out after me. Extremely unprofessional way of handling a situation that could've easily been solved by allowing me to talk to someone who had the authority to help me. Love my stylist, but I feel discriminated against at this establishment.

Very upsetting to hear about my dear friends experience here. To be discriminated against because she has a child and needed to change him is unethical and just plain absurd. Not to mention how the manager Charlye handled the situation by hanging up when she asked for the corporate number. Will never recommend this place to anyone.