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Visible Changes (inside Galleria 1)

Visible Changes (inside Galleria 1)

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4.6 Google Review
5015 Westheimer Rd #1154, Houston, Texas, 77056, United States
(713) 627-7234 visiblechanges.com
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Refresh Reviews 4.6


Mar 13, 2018
This is usually my go to place for haircuts, but the service for hair coloring is absolutely ridiculous. I had THE WORST EXPERIENCE dealing with them for my girlfriend's hair. Before any coloring was done, we met up with the hair stylist to ask for a estimated price. Not only were we charged almost double, the front desk refused to consult with our hair stylist about the ridiculous amount we were charged and stated "everyone person's hair is different." Of course we knew that!!!! That's why we asked the hair stylist and not the front desk about the pricing. Its VERY UNPROFESSIONAL TO LIE TO CUSTOMERS about pricing especially when the pricing was agreed before any service was done. This is not the first time that this has happened to me. The first time they up charged me $10 so I was like "whatever the hair is good," but this time they up charged me nearly $200. I get it. The hair turned out amazing. I liked it. My girlfriend liked it. But was it necessary to not tell us anything and up charge $200 from the agreed price? We would've been completely fine with the price we payed if the hair stylist had told us the actual amount when we asked. There is no reason to tell us one price and charge us another price nearly double the agreed amount. If you want to color your hair at this place, BE PREPARED TO PAY DOUBLE THE QUOTA THE HAIR STYLIST GIVES YOU. The front desk didn't even make the least effort to consult my hair stylist to resolve our issue. Dealing with them was the worst experience in my life. My girlfriend and I will NEVER come back for another hair coloring service here again. The place is simply unprofessional.

May 11, 2018
Lilya is THE HAIR GOD!!! I always get the most amazing service. She rolls out the red carpet and is always honest with me about my hair. Some stylists with gas you up just to take your money--NOT MY STYLIST! She is knowledgeable about hair care and maintenance and my hair texture wasn't a problem. I WILL RETURN, as always, in 4 weeks!

May 22, 2018
Bleach blowout gone wrong Friendly staff..for the most part. Went to get a bleach out. Naturally my hair was done for but I didn’t expect to have the amount of breakage I dealt with. I’ve lost more hair in a few weeks than I have in a 2 months. I’ll go 5 days without washing my hair and when I did I would follow the regimen they suggested. I would air dry and avoid heat at all costs. Even tho i was explicitly told heat will help control frizzness so to use it often. I had to chop off two inches because of ends were destroyed after being bleached. I have short pieces of hair because it was so overly processed. I’ve heard a lot negative things about mall salons. I thought it would be different...should of known better.

May 15, 2018
Lilliya is the absolute best! She always listens to what I’m wanting, she always knows which type of layering is best for my style at the time. She honestly makes my hair look so good, camera ready even! She’s definitely the right choice for any hair type!

May 1, 2018
METTA IS AWESOME! She is super sweet and so passionate about her work! I have been going to her for months, and enjoy every second with her. She does a fantastic job at cutting and styling my hair and she knows how to make sure you have a good time. I highly recommend her!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:9 am - 8 pm