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Ulta Beauty

Ulta Beauty

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3.0 Google Review
17414 La Cantera Pkwy, San Antonio, Texas, 78257, United States
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Oct 9, 2017
I love Ulta and I shop there religiously. I just moved to SA and this is the closest store to me. Unfortunately, I am going to start visiting a different location because the customer service here is bad. I like the layout of the store and organization is good, but every time I get to the counter I feel as though the girls working have an attitude problem. They don't even attempt to be pleasant and seem to have an issue if you have a coupon or a question about a product. The way an employee treats you at a store such as Sephora or ulta can really make or break that location. I hope management recognizes that this is an issue.

Jun 22, 2017
No one answered the "other inquiries" line when I called, so I went there in person. They had what I wanted, but it took forever to get checked out even though I was the only person in line. They had a registered tied up and couldn't ring up my products until that transaction was complete. The problem was that they were allowing a lady to run around the store getting more stuff. She would return to the register and then leave again. This happened several times for about fifteen minutes. I finally complained and they finally voided that other transaction and rang me up. Ridiculous!! Now I understand the reviews that complained about their customer service. It is sorely lacking.

Sep 17, 2017
Love that place, Cathy does a fabulous job on my hair. I'm a Platinum member and accumulate points to receive free products.

Sep 10, 2017
Alba was awesome and did great balayage. I would recommend her and will be using her from now on.

Dec 26, 2017
That cost how much? You must be crazy!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm