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Hair Mates Barbers & Stylists Ltd. ( New Owners-Vivian & Rommel Lumawig)

Hair Mates Barbers & Stylists Ltd. ( New Owners-Vivian & Rommel Lumawig)

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1.0 1 review
6894 Island Hwy N, Nanaimo, British Columbia, V9V 1P6, Canada
(250) 390-0126
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Jan 23, 2022
This was my 'go to' hair shop for a dozen years, and I was always satisfied (as I think they were to have my business.) When the pandemic lockdown ended, their reopening process was haywire, the owner was dismissive--bordering on rude--and I've never returned. Oh yeah: I had always been pleasant, I never failed to tip, and I'd been a loyal referral source by word of mouth for new clients. So, zero stars awarded...like the zero f***s they gave about keeping my business.

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Mar 8, 2019
A few months ago, I asked a friend for a stylist recommendation and she put me on to Liz at Hair Mates. I LOVE her! She's personable, humourous and she cuts my hair exactly the way I want it to be cut. Thankfully, I have short hair so I get to see Liz every 5-6 weeks! Everyone else in the salon is friendly and helpful, too. It's a pleasure to be there - no question!

Mar 28, 2019
Went in for a walk in hair cut this afternoon with my father. I was greeted by a friendly hair dresser and told it would be a moment so I took a seat to wait. The woman who ended up cutting my hair came up to the counter and was obviously annoyed with the four walk in appointments, two of which came in after us. I went to a chair where she asked how I would like my hair cut. I asked for "a three on the sides and just a little off the top". After aggressively shaving the sides of my head to the point where she was scraping my scalp, she grabbed a strip from the middle of my hair and cut off nearly 1.5 inches of the 2.5 I had on top, without asking or confirming anything! So nothing can be done from this point unless I want a stupid, uneven hair cut. She trimmed around my ears with a smaller buzzer and left many long hairs and uneven bangs. She then useduthe fine buzzer to shave mymneck where she was going so fast and pressing so hard it hurt. I could have done it myself and saved the $20, scrapes on my neck, and several weeks of wearing a hat. She obviously rushed the job and couldn't give a s*** how it turned out. Edit: I spoke to Vivian, the owner, who booked me in for an appointment tonight. I totally understand that people have bad days or are affected by outside stressors or time pressures, but as professionals offering a service for money, don't pass that on to the client. The stylist I saw tonight was understanding and professional, as was the previous stylist I had in February at this location. She was able to do some damage control to tie me over until my next appointment.

Jun 23, 2019
Jennifer rocks. Cut the hairs and removed the beardo. Great price, great service, and they still do perms!!!!

Feb 9, 2019
I have nothing but amazing things to say about hairmates, I recommend this place to anyone looking to have exactly what they want done. Hairmates is absolutely friendly respectful warm and welcoming and a clean environment. It is very professional and all staff is all about making there clients happy and always succeeds. I would like to give a great big thank you to each staff member for your dedication and loyalty to your customers. Thank you 😊

Mar 8, 2019
An absolutely pleasant staff and atmosphere to boot. I made an appointment in the morning and they had no problem slotting me in. Making an appointment is better than walking in, as with pretty much every other place. Inside, I found myself greeted and taken to a chair immediately (as I had come in maybe 5 minutes early at most). The lady who did my hair was wonderfully friendly and made sure she understood my desired haircut before she started. Which may seem a no brainer, but when you're me and you weren't sure exactly what you wanted, it was super helpful to have her make some small suggestions. She was very observant with my hair type, the traditional chat-with-your-barber was entertaining and cheerful, and my haircut was quick and lovely. The atmosphere of the place itself is also quite nice! Itwas clean, there was local art (some lovely landscapes!), and I never once felt overwhelmed with noise or people. Quite possibly because I was the noisiest there lol. For those wondering; just because it says 'barber' in the title doesn't mean this place is specifically for men. I highly recommend this place to anyone who needs a cut. The prices are very reasonable (if I went to the nearby mall, I would have paid more than double!).

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