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Live True London Vauxhall and Nine Elms

Live True London Vauxhall and Nine Elms

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1.0 1 review
England, SW8 2LE, United Kingdom
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Aug 19, 2021

I do not recommend

Unfortunately, I had a bad experience. They didn't do what I asked, they charged me with a huge amount of money different from the price list, they didn't apply the discount offer I booked with. In the end, when I contacted them to fix my roots at least or refund me the discount, they didn't accept. I have to live the next 6 months with this terrible hair and be traumatized and unhappy because of them. I don't have more money to go and fix it elsewhere. I do not recommend this place, they don't care if the customer is unhappy at the end. The hairdresser even didn't want to hear my complaint and was rude to me. I was frightened and emotional and I couldn't react at this moment. I paid because I didn't want to make theater and I believed that they will help me somehow. But even after long emails, they refused to fix what they have done.

Google Reviews

Refresh Reviews 4.3


Jul 11, 2019
Staff are very friendly and attentive, know what they're doing. Paid for my girlfriend's new hair color, took a while but the result was fab. Unfortunately only 2-3weeks not much of the color visible anymore. Considering spending a fair amount of money would have expected it to last longer. Now it looks like it needs refreshing again.

Jun 6, 2019
I had a naked pedicure this morning, Marta the beautician was very professional, skilled and friendly,, that was best pedicure I have had in a very long time .. can't wait to try the pedicure/ manicure combo! The space is lovely and bright, I was welcomed by a very friendly receptionist that made me feel very comfortable. Thank you Highly recommended!

Apr 30, 2019
I was booked in for a consultation and got very lost and ended up being 20mins late for my appointment with Paco. The staff on reception were very understanding and tried to guide me there. When I ended up finding it (just opposite Vauxhall station) the staff were still as lovely. I ended up seeing Paco and as I was very late as a result of me getting lost I was rushing him through the entire consultation - he was so understanding and polite and was fast in helping me go on my way. Definitely will book in in the future, great accommodating staff.

Jan 28, 2019
It is not always easy to find a hairdresser that you trust and feel 100% comfortable with, but Dylan got my full trust and made me feel comfortable just by witnessing him giving a haircut to a family member of mine back in 2016. I booked my next hair appointment with Dylan a few months later and no one else has been allowed to touch my hair since. It is always a pleasure to get your hair done with Dylan. He is friendly while being extremely professional and talented. It is easy to tell that he is passionate about what he does. Everything that he has achieved so far, at such a young age, is a testament of how far he will go and I am planning to be there as a devoted client every step of the way so that I can keep witnessing his growth and success. If you need a hairdresser that knows what he is doing- I couldn’t recommend Dylan enough! I promise that you’ll be in good hands. The Live True (Vauxhall) team are lucky to have him.

Apr 30, 2019
Got my hair done yesterday by Pedro (balayage). Can’t be happier!!! My hair looks the best and I’ve tried many places but never had such an amazing experience! Pedro knows exactly what he is doing and gives the best advice! He took his time with me and made my hair suit me. He is also the funniest! recommend him all the way and such an amazing atmosphere! ❤️

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 8 pm
Sat:9 am - 7 pm Today