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Dr. Jimmy B. Sheats, DDS

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1915 Charlotte Ave ## 205, Nashville, Tennessee, 37203, United States

(615) 320-0099

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Stephanie Westerman

Aug 16, 2017

I would not be leaving this review (and I have never left one like this before) if I remained the only one with such a negative experience, however... I had a root canal with them last year. It was an emergency situation and I did not have insurance. They required payment in full right away and I was told that in order to have any sort of payment plan that I would have to wait about a week...even though I was in severe pain with an infected tooth. I ended up paying the full amount out of pocket (approximately $1300) and although the procedure was quick and well done, I would never recommend Sheats to anyone else as it felt like they only cared about getting my money and were immediately unconcerned when they found out I might not be able to pay. Fast forward a year, my friend was also referred to Sheats for a root canal and was in an excruciating amount of pain. He also does not have full dental insurance. He experienced the same terrible customer service as I did if not worse. He was told he would have to pay $165 (!!!!!!) for a consultation (a fee I did not have barely a year before) and his final bill was $1400. They told him that he could not apply for their payment plan and get the procedure in the same day and applying for the plan would take about a week. It seems they have a pattern of taking advantage of their patients and truly only care about money. On top of that, he realized he had a discounted dental plan that should apply but they claimed that the $1400 was the discounted rate already as a root canal actually costs $1900 -- total scam!!! A single tooth root canal does not cost this much. DO NOT GO HERE. There are plenty of other reputable endodontrists (and general dentists as well) in the Nashville area that can perform root canals!

A Google User

May 21, 2009

As far as "root canals" can go my experience with Sheats & Associates - specifically Dr. Jan Nee Sheats-Mathis was excellent. I went into the procedure very fearful. I explained to "Mildred" the asistant and Dr. Sheats-Mathis of my concerns and they were extremely helpful in putting me at ease. One of the things that stuck out in my mind was that they both seemed genuine in their conversation with me and they were not just putting on a show to make me feel comfortable. Everything was explained to my satisfaction and I in fact did feel at ease (I did not have any relaxing drugs). I was asked many times throughout the procedure how I was doing and if everything was OK. I did not suffer any discomfort. I would recommend Dr. Sheats-Mathis to anyone in my family or circle of friends.

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