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Planet Smile Family Dental

Planet Smile Family Dental

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4.3 Google Review
15424 Farm to Market Rd 1825 #Suite 120, Pflugerville, Texas, 78660, United States
(512) 989-3300 www.planetsmiledental.com
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Google Reviews

Refresh Reviews 4.3


Nov 26, 2017
I had to change my review again. I went back to get my crown finished. He himself is EXCELLENT. It's his assistant & the front office that I had a problem with & made a bad impression on me. The front office messed up my appointments several times, they didn't even know what tooth they were working on. His assistant was also the problem. She didn't know what she was doing, maybe she was in training. I didn't like being her guinea pig. She took over an hour to pack around the tooth when I was getting my temporary crown. She scratched & scraped around the tooth and other parts of my mouth so bad, it took almost a month for it to heal. She messed up the impression for my temporary crown, the doctor took impression of permanent crown & had to show her how pull it out without messing it up. The temporary crown was awful, didn't fit right & after a month, I still could tell which one it was & still had difficulty chewing on that side. I dredded going back, but I had already paid for it. I went back for the permanent crown, she couldn't remove the temporary. She started scratching my mouth again & moving the whole tooth & I could feel the root being moved. I stopped her & asked for the doctor. Wow.. what a difference it made, he knew exactly how to pop it out with one tug. He finished the whole thing in 30 minutes. The permanent crown (he had done the impression) feels & looks fantastic. As long as HE does the work, I will be happy.

Sep 25, 2017
I've been coming to this office for the past 5 years. The staff is all so friendly and always helpful when I have to call in for any reason. They know my kids and my family and make us feel so welcomed when we come in for a visit. The office is always clean and the atmosphere is always pleasant. We never have to wait to long to be called back. The dentists and dental assistants are all professional while making you feel so welcomed. I have never had a bad experience and I recommend this office to my family and friends.

Nov 15, 2017
From the front ALL the way to the back you can feel the friendly and welcoming vibe from everyone! First time patient speaking and I'm definitely not going anywhere else. Thank you!!

Jul 15, 2017
Great first visit! Very kid friendly, l Ike that the playroom is a separate room so they can have fun unencumbered. We were referred by our previous Dentist and we got an appointment the next day. The staff were all very personable as well as pleasant! I would recommend this facility to all ages! It wasn't easy to find, kinda tucked away behind some restaurants off l35 N feeder but worth finding!

Oct 25, 2017
"Dr. Smith" I'm not sure that she was actually a practicing dentist since she was always afraid to do any of the work I needed. She was told by another Dr. at the practice to START a root canal for him to finish another day. I was in so much pain I agreed to do it... worst mistake I'd ever made. Dr. Smith injected the lidocaine into my severely infected gums, hence causing the infection to spread direct into my sinuses causing me to have orbital cellulitis and I was hospitalized for a week. Not to mention that I had to have the tooth extracted by an oral surgeon at an emergency visit to try to hopefully have the infection drain since the "root canal" attempt had put me in excruciating pain. So $1000 dollars for that and a weeks worth of hospital bills later I have a missing tooth still to this day... oh and she stopped working there as well although no one would tell me why...

INDUSTRY BLOGS

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:8 am - 3 pm

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