Dr. James A. Pell, DDS

Dr. Pell was very friendly amd professional. However, the older receptionist with short bleached hair and lime green nails is extremely rude!! When I call she has an attitude, when I went in for a checkup after my surgery she was rude, she sucks. She always has this pursed and annoyed look on her face when you ask her something. Her tone is unappealing and questionable and she acts like you are bothering her. Very disappointed with her attitude and the fact that she's the face of this office. She is giving the wrong impression to clients and should probably work somewhere she doesn't have to interact with people.

DR PELL IS THE BEST. HE GAVE ME AN IMPLANT YEARS AGO ALL OTHER DOCTORS ARE AMAZED HOW GOOD OF A JOB. I TRUST HIM GIVE HIM 5 STAR. HIS DESCK PESRONS ARE PROFESSIONAL...AND NICE

As far as the oral surgery goes, this place was great. My husband had a couple of impacted wisdom teeth that needed extracting, and he took them out with minimal pain and trouble. That being said, the staff was REALLY hard to deal with. To begin with, the hygienist...well, she made it very clear she was absolutely not ok with my husband being a different religion from her. She asked about our religion out in the lobby before the appointment even started, and when my husband let her know he was Jewish, she looked very unhappy. But we thought ok, give her a chance, who knows what's going to happen? Well, apparently what happened was she pumped him full of sedatives and then, when he was on his way under anesthesia, spent his whole surgery telling him how he should accept Jesus Christ and become a Christian. So, leaving that aside, the whole billing process was a nightmare. We paid in full at the time of the visit. Now, I work as a medical firm accountant, so I'm fully aware that in many cases, there might be additional charges levied against a patient after their visit. The insurance companies often change what they're willing to cover, and so there's a small amount of money left over to pay after the initial copay has been covered. As I said before, we paid in full at the initial visit, and as most people would, didn't give it a second thought. We paid, why would we assume that we owed any more money? About six weeks later, my husband got an extremely nasty call telling him that if he didn't send them a check immediately, they would report him to a debt collector. We were shocked, as we assumed we owed nothing, and called them back within a week as soon as we were able. The woman on the phone was extremely rude. She informed me that they had sent out an invoice over a month ago (we never received it) and that if we didn't pay it promptly they would take us to a debt collector (the total amount was $37). I told her that we never received an invoice and certainly would have paid it if we had, and she insisted that it had been sent and we were in arrears and in danger of legal action. So, eventually, more than two months after the initial visit, we did finally receive an invoice from the dentist and paid it promptly. Lo and behold, not a week after we mailed the check, we received another threatening invoice stating that we were in danger of debt collection and to send a check as soon as possible - and this was AFTER the initial check had been cashed! I've returned this second letter to them with a note explaining the mix-up; if I receive another notice from them I'll certainly update this review. Needless to say, we will not return to this oral surgeon if we can help it. While the dentistry itself was excellent, literally everything else about the experience was terrible, and there are so many other great oral surgeons out there as to make it hardly worth it.

%#!@ 50$ copay for less than a minute "consultation". I did not want a consultation i wanted a removal of the mucocele! Feel ripped off!

Great experience; Dr. Pell and his staff are exceptional!