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Dental Associates Appleton

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2.4 Google Review

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4660 W College Ave, Appleton, Wisconsin, 54913, United States

(920) 730-0345 www.dentalassociates.com/locations/appleton

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Refresh Reviews 2.4

Alex Gerdmann

Jan 8, 2018

My wife had a family emergency and couldn’t make her scheduled cleaning appointment. She called in and explained to the working receptionist what was going on. A week later she received a bill in the mail for missing the appointment. She called back again, left a voicemail, and emailed, nobody got back to her and now they moved it to a collection agency. It’s really not about the money, we will pay the bill but it seems as though this place is more concerned with making $$$ then actually helping their patients. Update - 1/6/2018 I sent an email to below address 3+ days ago, no response from Dental Associates. I checked my spam folder to be sure the response did not end up there. I’m not really surprised as they did not take the time to reach back out to my wife either. Update - 1/8/2018 Updating from 1 to 3 stars. They made contact with me and are going to refund the charge. Although I’m not happy with how things were initially handled it does say something that they are taking the time to make things right.

Jamie Lynn

Aug 29, 2017

Doctor Smith is fantastic. But it's hard to get an appt. with her. It took 18 months + to get my child in for a check up, which led to greater dental issues for my child. After discovering she needed dental work for cavities to save her teeth, we were told that they could not get her in to begin treatment for another 6 months, which would would have led to further pain and more issues. We went to another dentist who was able to see her for treatment within a few weeks to stop further pain and decay.

Melissa Boyd

Jun 27, 2017

The staff is so friendly and does well with my autistic son. They never get upset at him and always are compassionate with him. I highly recommend them to anyone with children. They have a nice toy are with video games so kids can play while I get dental care as well.

Diane W

Aug 4, 2017

There is no way I could ever recommend this place or the Oral Surgeon, he lack compassion for his patients. He doesn't care if you are numb before injecting novacaine. Dental Associates on Appletons North side is an awesome place Dr Lambert is a very gentle Dentist. Here at College Ave location not so much. I was not offered temporary dentures when my teeth were pulled out. I still suffer from pain from the teeth removal in May. I have 3 more appointments here before I can get my dentures, really not looking forward to returning here.

Sari Krueger

May 9, 2017

Horrible experiences ever time! Customer service has been terrible at this facility. Staff are rude from the moment you walk in the door. This site does not deserve one star. Had attempted to speak with manager and were conveniently unavailable. Refuse to return after another terrible experience today. Would not recommend this facility to anyone for any reason.

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Opening Hours

Mon:7 am - 6 pm

Tue:7 am - 6 pm

Wed:7 am - 6 pm Today

Thu:7 am - 6 pm

Fri:7 am - 3 pm

Sat:7 am - 12 pm