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Expedia

Expedia

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1.5 Google Review
275 Madison Ave #1202, New York, New York, 10016, United States
(212) 867-8757 www.expedia.com
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Dec 11, 2017
Absolutely atrocious customer service- have been on the line waiting to talk to a real person to change some flights and it has been over 1 hour. Their robot said 8-12 minutes. Will. Never. Use. Expedia. Again. Oh and one other pointer to the geniuses at this company- please dont make me sign in with a password to see an itinerary sent in a confirmation email. It is just a burden on me and a waste of time. Horrendous.

May 21, 2017
Ridiculous service. Had a simple date change that somehow became me being charged twice. After many days trying to get this taken care of and somehow have not success with anyone even acknowledging the double charge. I gave up. Just not worth the time. You DO NOT save money by booking through a service. It's purely convenience. And well, they're not convenient.

Sep 27, 2017
I have been a loyal Expedia & Jetblue Customer and I will NEVER book another trip via either one of these sites EVER AGAIN. Both companies exhibit extremely poor customer service and accommodation. And I can honestly say I WOULD NOT and WILL NOT be recommending anyone to use either of the two companies, whether it be a family member,friend,coworker or even an acquaintance ! My husband and I had booked a trip to go to Montego Bay , Jamaica for our honeymoon, our flight was delayed multiple times without reasoning. Staff members refused to elaborate the cause very cold and unprofessional.Upon calling JetBlue customer service the representative failed to give any reasoning and was very unapologetic. To make matters even worse we had the same experience returning to JFK. I recently canceled a trip booked via Expedia due to a medical occurrence and Jetblue nor Expedia are willing to refund my money, even considering the fact I purchased travel insurance (in the event something beyond my control was to happen, resulting in not being able to travel). After playing unnecessary phone-tag and speaking to many rude, unsympathetic representatives along with their supervisors to no avail no one is willing to assist me. It is absolutely appalling and mostly disturbing to see such a lack of compassion that has failed to be given. For all that are considering flying or booking via Jetblue and or Expedia I would highly recommend NOT TO , because God forbid you have a medical ailment or any circumstance that it out of your control they WILL NOT give your money back !!

Oct 1, 2017
Absolutely horrible customer service. Their website shows bad information and they refuse to refund our money regardless of the error. I will never use expedia and will make sure none of my employees or associates book through them. Completely unacceptible.

Apr 18, 2017
Never purchase any insurance from Expedia, they will trick you when you gonna claim on it. I purchase flight insurance from Expedia because the website showed "free cancellation insurance". When I called to them I wonder if I canceled the flight the money would be returned automatically. Unfortunately, it won't! And they won't mention there is non refund if I cancel that. Could I ask if there is no refund, why would I spend time to call you and let you cancel mine and sell the ticket to someone else? Extremely sucks. Fortunately I asked before I cancel, and they let me call insurance company. When I called insurance company, they said they won't refund if I don't have any excuses like “illness" or "death". Then I said why Expedia didn't show me when I purchase it, they said if you click "more information" you will see that. Definitely Fraud, too much traps. Cancel all orders!

INDUSTRY BLOGS

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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