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tripcentral.ca Royal Bank Plaza Toronto

tripcentral.ca Royal Bank Plaza Toronto

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4.4 Google Review
200 Bay St, Toronto, Ontario, M5J 2J4, Canada
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Refresh Reviews 4.4


Jan 24, 2019
We worked with Jack to book a trip for our friend's wedding. When we got to the resort they told us our room had been cancelled. It took 3 hours of us dealing with this. I feel like Jack did nothing to help us get rectified for this issue. We were on vacation and did not want to spend another 3 hours trying to get an upgrade or anything for our troubles, we did pay a lot to be there and we felt we deserved something for our troubles. Jack basically told me that he didn't do anything wrong and didn't really try anything to help us out. I thought that was very upsetting and will probably not use him in the future.

Jan 21, 2019
Every trip I have booked over the past few years I have done online. In November a friend and I booked a trip to Cabo and paying on 2 credit cards. I called Trip Central to ensure we could each pay on our own card and I was lucky to have Susan Snider answer my call. She was so helpful and efficient. She noted on our booking that we were return guests to RIU resorts and I am pretty sure that because of her, we landed an Oceanview upgrade upon arrival! My family decided to book a trip a week ago and right away I knew I wouldn't be booking online but would contact Susan. Without surprise she picked up the phone even though it was after 9pm. Within minutes our next trip was booked for our group of 5. She is very efficient and responds in record time to your questions and concerns. Her helpful tips for your destination ensure you are fully prepared for your dream vacation. Her office is very close to mine and she wants me to stop by so we can meet. It's that kind of personal customer service that will keep me from booking online ever again. Thanks Susan for all of your help.

Mar 6, 2019
Thank you Monika. Looking forward to a great trip.

Feb 5, 2018
Susan Snider has been a joy to work with, to help us plan our trip to Italy. She is very knowledgeable, speaks from first hand experience, and is funny and friendly to boot. Will definitely ask for her again.

Apr 25, 2018
The agents are very helpful and experienced. The website is easy to use. I always book a vacation with Tripcentral. Overall, great experience!

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey


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Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm Open Today
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm

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