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Apple's Crown Dental Clinic

Apple's Crown Dental Clinic

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3.4 Google Review
900 Watters Rd, Ottawa, Ontario, K4A 0B4, Canada
(613) 841-9841 www.applesdental.com
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Google Reviews

Refresh Reviews 3.4


Mar 27, 2017
Great idea having Netflix in the waiting room. When I bring the grandchildren for their appointment they get so excited being able to watch their favourite shows while they wait.

Mar 17, 2017
I came here as an emergency patient and I was seen by Dr. Moza and she was fantastic! Very informative and she gave me different options on what I needed to get done.

Jan 30, 2017
Dr. Galipeau really knew what she was doing. Made me feel comfortable and at ease during my treatment!

Feb 25, 2015
Mike Samson, I am very sorry to hear about your first experience at our clinic. We have always received positive reviews about our rustic, open concept and "home" feel to our office from our patients in person and through our in office suggestion box. We instruct our Dental Hygienists to remove the instruments from the sterile package in the presence of the patients, and this has been brought to the attention of the Dental Hygienist. However, we can assure you the instruments had been removed from the sterilized pouch seconds prior to your entrance into the operatory room. We conduct regular spore testing according to regulations to ensure proper sterilization is met every time. Furthermore, the Dental Hygienist explained prior to treatment that a polish does not consist of a complete cleaning, as it would not remove plaque nor stains. The woman you mentioned was very happy with our service. She was a new patient in our office as well and booked her entire family after her treatment. We appreciate your comments as all feedback will help us grow and serve our patients better. Thanks, Cynthia M Hunt Administration at Appleā€™s Crown Dental Clinic

Feb 22, 2015
I was booked there for a 1 hour cleaning. Walked in the entrance was quite soiled with winter, mats were not changed out since the season began nor the boot trays emptied of the salt stains. Was this an indicator ? Got in the reception area to be greeted by worn pleather furniture that was poorly arranged. Reception staff we nice, good sign, sat there listening to an agonizing woman having some dental work done, it was terrible, they should of closed the door, moments later she exited and her face was enlarged and swollen. Ok so maybe I won't get my teeth cleaned, maybe just a polish. I get in the treatment room, the shiny surfaces were soiled, or appeared so, swipe marks, the chair had paint chips and rust, the dental examination tools where NOT in a sterile package, that kinda shook me up.. In the past when I had dental work done all the tools where in sterile packages. But not here. So the hygienist tried to convince me to go on with the cleaning, but I just asked to have a polish. 20 minutes of that, my teeth still looked the same and I still have to get them properly cleaned. This dental office is NOT recommend..EVER..

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