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Lawrence Scott Holmgren, DDS

Lawrence Scott Holmgren, DDS

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3.0 Google Review
1004 Medical Park Blvd, Edmond, Oklahoma, 73013, United States
(405) 348-8184
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Dec 3, 2014
The Consultation appointment went ok and they have to take an X-Ray, which I completely understand BUT... its been 2 months since my consult and today I got a INVOICE/BILL STATING I OWE $102!!! I paid the $99 at the time of the consult and was NOT TOLD ABOUT the fee for the X-Ray, so I give them a call and ask about it kindly I might add, and the receptionist told me that she made us aware of the charge at the time of their quote for the procedure, which by the way is at LEAST $5000 more than anywhere I've been calling in OKC, so I didn't want to have them do the procedure due to extreme cost. So now that I did not make appointment for procedure, THEY WANT THE MONEY FOR THE X-RAY WHICH I NEVER RECEIVED ANYWAYS!!!! THATS JUST WRONG, she said she told me and my mother at the time, SHE DID NOT, then she said its on my information/paperwork, and SHE WAS EXTREMELY RUDE AND BASICALLY IMPLIED THAT I DIDNT READ THE PAPERWORK OR LISTEN TO HER!!! So now I owe them $102 and I have to use gas to go get X-ray. I STRONGLY RECOMMEND NOT GOING TO THAT BUSINESS AT ALL! THEY TREAT U LIKE A NUMBER AND THEN WHEN YOU DONT HAVE THEM DO THE WORK, THEY HIT YOU WITH UNTOLD CHARGES! COMPLETELY UNPROFFESIONAL!!!!

Apr 24, 2008
The surgeon is extremely friendly and actually takes the time to discuss procedure and concerns. Expensive, but I don't have a basis of comparison. Office staff needs improvement - has been giving me false information about my insurance coverage at every turn. I had to argue right before the surgery and eventually gave in and paid more than I should have. They firmly stated my plan wouldn't cover it and wouldn't compromise. Sure enough, my insurance covered it. Basically, expect to go into surgery not knowing how much you will actually have to pay out of pocket. They also have never returned my calls or made any follow ups on information I've requested. This whole situation left a bad impression on what would have been an otherwise good experience.

Apr 11, 2017

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