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Grant Park Dentistry

Grant Park Dentistry

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3.6 Google Review
3280 NE Broadway St, Portland, Oregon, 97232, United States
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Google Reviews

Refresh Reviews 3.6


Jan 31, 2018
There were not a lot of recent reviews for this place but I made an appointment online with a specific doctor and I got a phone call from them wanting to confirm time/date and the person on the phone was pretty rude (she actually huffed at me 2-3 times). When I got there my appointment was with a totally different doctor who tried to bill me for a super deep clean (roughly $600). She had the finance person come talk to me (although she didn't explain anything she just pulled up my bill on the screen) and when I asked if I was still getting my cleaning done for today the finance person was the one to tell me that it would be pointless, so not only did I not get a clean, but the doctor herself couldn't tell me this. I went to another dentist almost straight away (thank goodness for cancellations) and they told me that that was total nonsense and it sounded like I was trying to be scared into paying for a huge cleaning; all I have to do is floss more. I got a cleaning and an appointment to fill my 1 cavity done quickly/efficiently. The staff as a whole at Grant Park was odd and I had a weird feeling the entire time. Not going to go back.

Sep 30, 2017
I would rate this office higher if my encounter was solely with the dentist, Dr. Morales. He is extremely talented and well-versed in Neuromuscular Dentistry, a skill set of dentistry that seems to be hard to find amongst General Dentist. It was for this skill that I sought out the office. Unfortunately, the office manager, a young and clearly inexperienced man, made my experience absolutely horrible. First, after I said that I would not do the test their front desk clerk (not the dentist) and the manager said I had to do, the manager became condescending and belligerent towards me. I told him that he needed to adjust his behavior and that as a physician, I was well aware of what my rights were as a patient. That didn't change his behavior. He only got ruder. Thankfully Dr. Morales's care was AWESOME, but I have had enough experience to know that your office staff can make or break your business. After that experience, I never recommended Grant Park Dentistry to any of my own Pediatric patients, because I didn't want them to suffer the same treatment as I had to endure. I never went back after my treatment was completed with Dr. Morales. I wouldn't recommend other POC going to this place either.

Sep 14, 2017
Horrible customer service, office managers and billing department. Went twice and they incorrectly spelled my name twice (even though it's on my id and insurance card), sent me a bill for an amount several hundred dollars different than they quoted me, sent the bill to collections before it was due, never returned several calls, and couldn't actually itemize what I was actually being charged for. To keep the complaints in this review regarding the medical service to a minimum, I will simply say the first time I was covered in water as the tools were leaking all over me which they didn't know how to fix, so they offered a towel. I told them I didn't think water boarding their patients was good business practice. And the second visit one of the dental assistants yelled at a second dental assistant for the floor being flooded and being a tripping hazard. I would never go back under any circumstance. Too many other good, safe options in the area. This place should quietly and quickly go out of business. I implore you to go elsewhere.

Dec 20, 2017
They were really nice and helped me out and did a great job.

Feb 23, 2017
I just got a cap replaced at Grant Park Dentistry. The place is top notch, state of the art and completely digital. Get this, they have a machine to make your cap on site. No more waiting two weeks! They measure your tooth, design the cap and mill it right there! I was really impressed with this. Beyond that the staff is excellent. Very friendly, very transparent with what you will pay. I really have no idea if the pricing is competitive because I'm not about to go to another dental office to try to save 10%, but they were definitely not out of line of what I expected and they worked with my insurance seamlessly. I look forward to going to them for my dental needs for years to come.

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Opening Hours

Mon:8 am - 5 pm
Tue:7 am - 4 pm Today
Wed:10 am - 7 pm
Thu:8 am - 4 pm
Fri:8 am - 12 pm

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