Brident Dental & Orthodontics

When I called I let them know that I have Medicaid for pregnant women and was told that was accepted along with my other insurance. When I showed up they told me they didn't accept Medicaid for pregnant women. I asked why their call center told me different, he said that the call center doesn't know who accepts what. I went ahead with the appointment, stupidly, and then waited an hour and a half to see the dentist. My appointment was at 11:30 and I was not seen till 1. The dentist then told me he can only do a clean, even though I have cavities, nothing else and it would be $175. I even brought a note from my Dr saying it was okay for me to have the work done. Waste of time. * also had to listen to the staff talk about other people right behind me while I was waiting the whole time.

Can't speak about general dentistry but their orthodontist work is excellent. The orthodontists are some of the nicests and skilled doctors I have encountered. The downside is that the wait times are a bit too long (schedule on a day off or after work), but the quality of the work and affordability make it worth the wait. I only had one bad experience with a rather rude dental assistant (I should have spoken up but I was on my lunch break and just wanted it to be done. Always advocate for yourself especially if you are a paying customer!) but I have not seen her working anymore and the rest of the dental assistants are fantastic. I am satisfied with my results.

Wonderful doctors, nurses and assistants . They are all very nice and helpful. They care whether you have questions or concerns. They want you to be comfortable. The place is very clean and welcoming.

I can't say good enough things about Brident Dental on Lamar. First of all I was scared about going to the dentist, after a traumatic experience with getting two wisdom teeth removed I was very scared to see a dentist again. Not to mention it had been a few years since I'd seen a dentist, but after waking up to a large piece of my tooth missing I had to go. First of all the call center was professional I had an appointment the very next day. Secondly I didn't have to wait at all. I came to my appointment on time and literally five minutes later I was getting xray's. The office staff was professional and courteous. But most importantly they were understanding and reassuring while I filled out my paper work. As soon as my xrays were done I was in a room and the dental assistant was there to reassure me and tell me everything was going to be fine. I don't want to butcher the spelling of her name, so I'll call my Dentist Dr. S. As far as I could tell she was the only female dentist but she was AMAZING. She didn't judge me, she wasn't coarse. She was gentle while examining my teeth. And she never tried to upsell me on anything she didn't think I needed. She was concerned with me and how I felt and making sure we could take care of any discomfort I had as soon as possible. In the end Dr. S came up with a great care plan for me. I needed a filling, a crown for the chipped tooth, and a good Deep Cleaning and Scaling, and to have my final two wisdom teeth removed. But in the end she decided it was necessary to pull those teeth. She SAVED me money. When it came time to figure out payments the young lady who went over what I was spending was concerned with making sure I could AFFORD the payments not how soon I could pay it back. She explained everything in detail and made sure I was satisfied with our arrangements. And here we are a month later. My plan of care is completed and I have a brand new crown, my teeth are healthier and whiter than they have been in years and feel amazing. And now they've even helped me figure out a way to afford to get a second crown to avoid another cracked tooth. In the end Dr. S, the office staff at brident and their TALENTED Assistants all came together to create an amazing experience for me that I can't rave about enough. Brident is now my dentist office, and Dr. S is my dentist and I'm more than happy to visit them every year and I trust they'll keep my best interests and the health of my teeth at the forfront of their minds. Thank you Brident on Lamar, and you have my upmost gratitude and a full recommendation that you are a great office and deserve far more patients. Michael Powell

I had a good experience with the dentist who did my filling . He does his job well. He was very careful and made sure I did not experience any pain. He was very meticulous. And I appreciate a person that cares for their patients.