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Dr. Sidney K. Cunningham, DDS

Dr. Sidney K. Cunningham, DDS

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4.4 Google Review
801 E William Cannon Dr ## 230, Austin, Texas, 78745, United States
(512) 447-3501 www.drsidcunningham.com
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Google Reviews

Refresh Reviews 4.4


May 24, 2017
I am very disappointed with the way I was treated when trying to get my insurance information, and cost for my apt. (been trying since March, to make a follow up apt from getting my X-rays done, but they had someone out, and so I had to reschedule, this was the first issue) My ins changed in April, so I called to give the info and get costs. After not getting a call back, I called, and they again said they would have to call me back. Today (2 months later) I asked for the specific information I have been requesting. I informed her I was rushed because at work .Then when I explained I am still waiting on the cost I was rudely interrupted and was given attitude after bringing up the fact I have been trying multiple times to get the cost of my apt, so I can schedule. (issue 2) The front desk receptionist (who answered today, don't know name), should of been understanding and willing to work with me, since they were not doing what they need to assist a patient, but instead she was rude and a disrespectful. I asked her a question, but she was not answering what I asked, she was talking about something I was not referring to, so I explained my time is limited, I need to get an apt, and all i needed to know was the cost. I finally got that, but then she told me no apt Till mid June. Again I have been trying for weeks to get in, I told her at that point that I would like to ask that she gets my X-rays together so I can make an apt with anther Dentist, she then said "Oh my god" under her breathe. (issue 3 - Strike 3) She said she left me a vm, but there was none, and one vm, after months of just trying to find out how much it cost, so I can make an apt, would not be justified anyways. I was clear and precise, honest and direct never rude, She did not like that I informed her of her mistake, and displayed more attitude then she should considering she works with people. People make mistakes, admitting them instead of acting as she did. Is why I will not be returning and will also let the people I have referred over (when I thought the place was somewhere i would recommend my friends to go) know.

Jan 23, 2017
Simply the best! I've brought my whole family to see him and his staff... They are not only professional but care!

Sep 18, 2015
Dr. Cunningham and his staff are caring professionals who will put you at ease.I have been a patient of his for about 5 years and this week was the first time I needed a tooth worked on (black spot!). I was impressed how both Dr. Cunningham and his staff understood my bit of anxiety-and before I knew it, he was finished. My smile is much improved! I trust Dr. Cunningham and highly recommend him. The Cunningham clinic certainly makes you feel like family!

Nov 21, 2016
Very polite staff and very informative sid got me looking decent before thanksgiving thank you

May 27, 2015
I want to say up front that I would rather have a colonoscopy than go to the dentist. Something about being in a position where you cant move and someone poking around in your mouth. That being said I must add that at 64 I had the only good experience I have ever had at a dentist's office. It began with the receptionist then the dental hygienist and finally the dentist. Special care was taken to help me feel comfortable. The work done was very professional. Thats why i flew back from Ecuador to have them take care of my teeth this year.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm

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