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Glenside Dental: Ailin Shan DMD

Glenside Dental: Ailin Shan DMD

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3.8 Google Review
5412 Glenside Dr #Suite C, Richmond, Virginia, 23228, United States
(804) 365-5689 www.glensidedental.com
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Google Reviews

Refresh Reviews 3.8


Aug 10, 2017
We have been going to this office for years and had no complains before this July. Recently went for big service and were completely misinformed.we were reassured that the services would be covered by the plan a couple of times before paying my deductible of 269 dollars. It turned out it was not the correct information, the insurance covered nothing and the office refuses to take any responsibility for misleading me. Now stuck paying a large bill and when called to consult what can be done since I was deceived I was informed by the dentist herself, the one who had performed the service, that "it is only my problem". Just live that. I defiantly do not recommend this office to anyone. They do not care about customer service, they refuse to take responsibility for their promises or actions and will miss guide anyone in order to make more money off of you.

Nov 19, 2017
Waste of time and money. My 98.00 dollars down the toilet. Thats how much I payed for a initial exam of my tooth! CRAZY! I don't have dental insurance, so they charged me almost a 100.00 dollars for a x ray and examination. I came in just to get a filling put in for a small cavity that had just started and one of the first things I was told is I need a root canal. I think this dentist and her office are in it for the money. I think they are Dishonest and will take advantage of u if u let them. I feel very taken advantage of and ripped off. I do not recommend anyone come here. Not ever! I wasted 98.00 dollars of my hard earned money and didn't get anything for it. I regret coming here. Bad service. There are a lot dishonest money hungry dentist offices out there that just want to find reasons to make a lot of money off of u and I feel this is one of them.

Dec 6, 2017
Very nice and thorough staff!

Mar 15, 2017
Excellent work and professional mannerism to my situation..

Sep 4, 2015
Dr. Shan is the first dentist that has never caused me any pain! I'm not a fan of dentist, but don't mind at all going in for my check-ups or any other issue. Very efficient and friendly. Rate a 100 out of 10!!

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Opening Hours

Mon:8 am - 5 pm
Wed:8 am - 5 pm Today
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 5 pm