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Complete Dental Care of Richmond

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3.8 Google Review

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11540 Midlothian Turnpike, Richmond, Virginia, 23235, United States

(804) 594-6916 www.completedentalcarerichmond.com

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Refresh Reviews 3.8

Elizabeth Morton

Dec 28, 2017

I was way overdue for a cleaning and decided to give Complete Dental Care a try. They’re open late/ weekends and their staff is friendly and efficient. I’m already scheduled for my next cleaning in 6 months :)

Dana McAnallen

Aug 25, 2017

As someone who wants to become a hygienist I loved my visit with Dr. Durham and my hygienist Alicia. I came for my cleaning and exam and not only did Alicia do great on my cleaning (I usually hate probing) but she also gave me some great advice for Hygiene school! Dr. Durham was very clear with what I needed to have done and answered all my questions. Looking forward to my next visit

Garlyn Bell

Jul 25, 2017

Absolutely love the team! They were so welcoming and was a great help with making it possible to afford what I needed. I normally don't like the dentist but Dr. Durham made me very comfortable

megan williams

Jul 25, 2017

Lauren was my Hygienist and she did an amazing job on my cleaning! She educated me on keeping my gums and teeth healthy and Dr. Barbato made my visit one of the best.

Tanaysha Franklin

Nov 22, 2016

I have been going to this location for approx 1 year now, at first I enjoyed the staff and the service I received however, since I received my first deep cleaning back last summer and the doctors and other staff have changed. I believe that their business practices have changed as well. First off, I feel rushed whenever I have a cleaning done there, the new hygienist I have been given is not very gentle at all and the dentist seems too busy to be bothered. The worst thing about being seen there now is the rising costs of fees. I received a deep cleaning last summer and now every time I go in I am scheduled for a deep cleaning, without my consent, therefore my insurance never covers the full cost of my treatment. I was extremely unhappy when I was informed after my cleaning that there would still be a balance that I was responsible to pay for what I believed would be a routine 6 month cleaning. I was never informed about "needing a special cleaning" from here on out due to having had a deep cleaning service in the past. I will definitely be seeking another dental provider, I pay very high premiums for my insurance and look forward to my covered routine services that I am due, not surprise extra costs with each visit. Shame on you Complete dental care of Richmond, I used to be so happy with the services there, that I recommended them to others, I will no longer be doing that.

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