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Metro Hair Salon

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3.6 Google Review

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4546 U.S. 9, Howell, New Jersey, 07731, United States

(732) 367-9449 www.metrosalons.net

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Refresh Reviews 3.6

brooke alves

Feb 13, 2018

I’ve been going to Gianna for about 2 years now and I adore her! She’s an amazing hair stylist and she’s a wiz with balayage! 10/10 reccomend (check out groupon too- super cheap!).

Steph Con

Feb 18, 2018

Beware if you have long hair that you will be charged more no matter what. I have long, thick, curly hair. I have been charged more for having long hair at various salons so I did as much as I could to verify if there was an upcharge prior to my visit. In this particular situation, I had a coupon for a haircut, conditioning, and blowout for $19.00. Nowhere on the coupon does it state that there is an upcharge for long hair. I checked the website as well to see if anything was written and there wasn’t. When I called to make an appointment I told the receptionist that I have long, thick hair and asked if there will be an upcharge on top of the coupon. She said there wouldn’t be an upcharge. I didn’t need a haircut so I just got the conditioning and blowout. They still insisted on charging me and insisted that it mentions on the coupon that long hair is extra. Aftet letting two employees review the coupon they both concluded that it does not say it anywhere on there. Regardless they insisted that I pay $29.00 instead of $19.00. Their explanation was the following: “It’s supposed to say it on the coupon and we have new receptionists.” It’s not my fault that it’s not printed on the coupon and that your receptionists don’t know your policies. This is false advertising and a typical bait and switch in an attempt to bring in new clients. Also to note, when I was nicely explaining this to the front desk the woman was very rude and didn’t even thank me after I overpaid for the service. The girl who did my hair did a good job but was quiet the whole time. (Possibly annoyed that I had long hair or was using a coupon?) Regardless of the decent job rendering the service, I will never become a client due to the unprofessional, unethical, and rude behavior from their staff.

Jessica Fielder

Feb 6, 2018

Purchased a Groupon to this establishment. Called to book my appointment and told the lady who booked me I had a Groupon and what I was having done. Came in (Drove 45 minutes by the way) to my appointment, had my hair done which took them 3.5 hours, and when I go to check out they tried to charge me $150. I said "No.. I had a Groupon." They told me my service did not qualify and that if I had told the woman on the phone when I booked the appt. I'd had a Groupon, she'd have told me that. I was very confused as I *had* told the receptionist who booked it as well as the girl who did my hair I had a Groupon. The receptionist there checking me out literally proceeded to get into an argument with me and accused me of LYING that I had discussed my Groupon with the woman I'd booked the appointment with on the phone. I would never go back here. I cannot believe I was treated so disrespectfully, accused of lying and humiliated by an employee at this establishment. In addition to all of this, the hair dressers are totally unprofessional, were cursing and chit chatting about inappropriate aspects of their personal lives/ coworkers in a super unprofessional way the entire time I was getting my hair done. WOULD NOT RECOMMEND.

Kate Szabo

Aug 28, 2017

I bought an amazing groupon for highlights, cut and style and let me tell you, I was impressed! I had Gianna as my stylist and she was AMAZING! She was able to give me the color and style I wanted and was a really cool person to chat with. I live in Edison and will be back to Gianna for sure! That;s how great the service was.

Marisol Hoedemaker

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Opening Hours

Tue:9 am - 8 pm

Wed:9 am - 8 pm Today

Thu:9 am - 8 pm

Fri:9 am - 8 pm

Sat:9 am - 5 pm

Metro Hair Salon

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