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New Image Salon

New Image Salon

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1.0 1 review
3440 Rothsville Rd ## D, Ephrata, Pennsylvania, 17522, United States
(717) 733-7365
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Jul 14, 2023

Horrible! Broke all my hair strands

Zero stars. I have a broken arm and needed some assistance getting my hair washed and straightened. I was treated so rudely from the minute I walked in the door. I was rushed, and my hair was destroyed. Marcy combed through my coarse hair with a thin comb, and pretty much broke every single strand of my hair. She gave me a migraine with how aggressively she ripped through my hair .there straightening iron looks like it is from 1920 and it is all brown, which also contributed to destroying my hair. When I called to complain, the owner, Cindy was extremely rude and hung up on me. Unless you are over the age of 65, they will treat you like you are a complete piece of trash, rush, you out, destroy your hair and then be rude to you on top of it. I am so sorry that I inconvenienced you by making an appointment, showing up on time and paying my bill. How rude of me.

Google Reviews

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Apr 2, 2018
Excellent salon! The stylists are very talented and keep up with the latest trends. I've been going to this salon for 30+ years, and I've had my hair done by many of the gals. They are very friendly and enjoy what they do.

May 1, 2018
They are great stylelis the best in the business

May 31, 2018
Marcie is fantastic!

Jul 15, 2017
Very pleasant experience look forward to going back

Apr 27, 2013
Penny's great! !

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