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keyRate Mortgage

keyRate Mortgage

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1.0 2 reviews
116 Albert St #Suite 705, Ottawa, Ontario, K1P 5G3, Canada
(613) 800-0000 www.keyrate.com
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Jul 5, 2022

not the best broker

not the best broker by far; tremendous delays in deals; lacklustre customer service; lack of engagement and explanation; a take it or leave it attitude; also prone to some suspicious behaviour regarding notifying lenders - not above board;

Jun 21, 2021

Project Manager

I read a lot of reviews for Keyrate and came to an conclusion that they are a great company. Which I am sure they are. I just found out that for my need of guidance I the agent working with me was not the best. I am an first time home buyer and despite my research I could still use some guidance. So here I go with couple of points that disturbed me a lot. 1) Credit Score hit: I reached this person from Key Rate in March 2021 and I mentioned to her that I do not want her to pull my hard credit report before we sit down together and prepare a full report on what I could put down the application for. She promised me the same, and then since the mortgage amount was lower for GTA marked, I asked her to wait till June 2021 when I was due to get my promotion. Come June 2021 and I went to her again with same direction and she said okay. I learnt about equifax, I pulled my credit report and I was 10 points down from March and June 2021.

Google Reviews

Refresh Reviews 4.9


Jun 14, 2021
Danny Ibrahim exceeded my expectations, I was competing with 4 other brokers, Danny just didn’t beat the rate, but he guided me into a flexible mortgage that once I decide to purchase another property in the next 3 years I can port it with no penalty to another province in Canada. I put my full trust in him and his organization. I will say I was apprehensive to call the boss of the company, I didn’t know if he would take my call or if I would be transferred to a assistant or something. But he was live and full of energy and ready to help. Very very impressed. Thank you Danny and Keyrate.

May 11, 2021
Liane was so amazing and helped my young family move into a home that we can grow in- we are SO happy! She gave great advice about increasing the down payment to help lower our monthly payments and was always very clear with the options we had. Liane has great, fast communication and is ALWAYS working hard to get her clients the best rates and looking out for their interest. I love that Liane is so passionate about what she does, she's the best and we will definitely look to her for future assistance and will recommend her in a heartbeat! Thank you Liane & Keyrate Mortgage :)

Jan 27, 2021
Nice individuals. Met with them to get an idea of what i could be possible approved for. They were informed numerous times that I did not want my credit pulled at this time. I was told not to worry as my file would not pulled. Few weeks later i checked and Keyrate Mortgage was on my file as a credit inquiry. I would have preferred if they had just been honest with me i would have told them not to do it.

Apr 8, 2021
Thank you so much to Keyrate Mortgage! Liane was extremely thorough, knowledgeable and patient with me throughout this buying experience in this busy market. I will 100% be using Liane again in the future and recommend her and the Keyrate team to anyone looking for a positive experience.

Apr 13, 2021
Stephanie Gagnon-Hume, Thank you for all the great work and service. Highly recommended and trustworthy. Thank you 🙏

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Opening Hours

Mon:7:30 am - 9 pm
Tue:7:30 am - 9 pm
Wed:7:30 am - 9 pm
Thu:9 am - 9 pm
Fri:7:30 am - 8 pm
Sat:12 pm - 5 pm