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RBC Royal Bank

RBC Royal Bank

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3.3 Google Review
443 University Ave, Toronto, Ontario, M5G 2H6, Canada
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Refresh Reviews 3.3

Oct 3, 2018
It was my first time visiting this branch and it was a positive experience. The teller that I dealt with was very friendly and polite. She was also able to seek help from her supervisor to assist me with my particular situation. At the end of the day my business was handled and I left as a satisfied customer. The entrance is a bit easy to miss, it's up the ramp - so a picture has been included with this review.

Sep 10, 2018
RBC Reward points are very good. Even better than American express unless you convert them to Aeroplan points. Just don't get a mortgage with them, they will charge you high interest rates and its virtually impossible to get out. Customer service tends to be good, but it depends on the day, and the person's mood.

Aug 17, 2018
My brother and came to do this branch on a Friday evening. The staff were outstanding. Anna, David and their branch manager went beyond their call of duty to help us. I really appreciate the efforts of the staff of this branch. If I lived downtown, I definitely would make this my home branch.

Dec 17, 2018
Today had deal with JOY! It is torture! She treated me as a criminal. Will never come back to this branch AGAIN! EnJOY your life JOY!

Sep 11, 2018
Nosey teller Joy asking questions one after another then finally offer her serving till I asked her to get her manager, what a huge wasted of my time, her manager took her side made everything took even longer... he didn't understand the point, tried to convince me that I didn't feel any unpleasant??? wait, so he thinks he knows me better than me? We had to go through the whole thing from the beginning then she finally apologizes for questions she shouldn't have asked and some misunderstanding she had (thank god), the worst experience I have ever had in all RBC.


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