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SunTrust

SunTrust

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3.0 Google Review
792 Dacula Rd, Dacula, Georgia, 30019, United States
(770) 625-5601 www.suntrust.com
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Feb 22, 2018
Everyone is helpful and friendly. They're always ready to assist.

Sep 28, 2016
The most childish experience I have had at a bank in a long time. Hina, personal banker and branch manager Matt could not be more unhelpful. Thankfully I don't do business with SunTrust. Unfortunately, one of my clients does and she is being run ragged because these bankers seem to be restricted from common sense. If you are looking for a bank in Dacula, I would find another than SunTrust, they will just frustrate you.

Aug 9, 2016
Unwilling to help! I move around alot and therefore don't have a "local bank." I requested something very simple with regards to cash. The lady behind the teller was rude and short. Telling me SunTrust only helps SunTrust customers, you have to have an account. I know how I won't be going with in the future!

Aug 9, 2014
My husband and I have been banking with Suntrust for many years and we have never had a moment when we thought about taking our business to a competing institution.The Dacula Branch is our location branch and everyone there represents the brand well. Simply put, we have never had a negative experience with our local branch CS, the 800 CS and the various departments' CS that we have conducted business with over the past 15 years or so. I highly recommend them and I have encouraged many of my friends and family to check them out.

Aug 19, 2015
The only reason why I opened a SunTrust account it was my understanding my new employers payroll was drawn from a SunTrust account and I wanted my own account. After making my first attempt at Mobile deposit, due to the fact of my work schedule, it failed and I received a error message. When I walked into the Stone Mountain Branch, the teller never questioned why I was trying to deposit my check (apparently my deposit via mobile did go through). Fast forward, no one contacted me regarding the fraud alert on my account. I have been trying to resolve this issue and without my paycheck for a week. I keep getting the runaround, no money available to me to pay my bills and having run around in circles to get his resolved only to run out of gas. SunTrus has lost my business. I hope and pray I will FINALLY get my money so I can take my business elsewhere. There is no excuse for holding my money from me. Even Wells Fago (bank the account is drawn from) agrees Suntrust needs to give my money to me.

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