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Refresh Reviews 2.8


Feb 1, 2018
Tiffany was very helpful with selecting rings. She also tried her best to help me untarnish my bracelet, very grateful for that. Best customer service I’ve ever received in a jewelry store. Thank you again!!

Mar 12, 2018
The manager there went above and beyond for us. We were not receiving a reply from the Pandora website for an exchange of a bracelet that we bought online that had broken within six months. She did not hesitate to provide us with store credit for the cost of the bracelet even though many other stores had turned us away with instructions to try web-support again.

Dec 13, 2017
Bought a charm at this store and received the wrong one. When I took it back to exchange it the lady who sold it to me accused me of tampering with it and said that it looked like it had been used. She also said that she would never give me the wrong charm basically blaming me saying I was a liar. I am not a dishonest person and do not care to be treated as one. Would not recommend and will not be purchasing here again!

Nov 7, 2017
Scabrough town center has great customer service skill. I have been to fairview mall loction and I perfer going to stc becauae they are very friendly and polite. Give this location a shot.

Dec 29, 2016
I have been here a handful of times buying gifts for people and have not had any issues. All of the girls working there were very helpful, polite, knowledgeable and I did not feel rushed. They would answer my questions and offered their opinions on charms without rushing me into a decision. I will be returning to this location again next time for my next purchase. I do not recall having to deal with the manager that a few of the other reviews have mentioned, but if what they are saying is in fact true, there is no excuse for that type of customer service.

INDUSTRY BLOGS

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