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Omni Jewelcrafters

Omni Jewelcrafters

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3.1 Google Review
Mississauga, Ontario, L5R 3T2, Canada
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Apr 28, 2019
My experience was different from Vineeth,I walked into Omni store and said to the lady my boyfriend asked me to get my finger sized,she said no problem, she sized me and took the time to explain to me that it depends on the style of ring and width ,size can be slightly different. She was very professional and helpful.Two weeks later my boyfriend bought from Omni store,I was happy and surprised. Will definitely recommend Omni.

Apr 28, 2019
They are closing soon. Not impressed with the policies. They wont help you with ring size if u dnt buy from them. I was looking for engagement rings. Prizes are a bit over priced. Wont recommend this location. They are closing anyways. - 04/26/2019 This is to your response owner. Accusing a possible customer as fraud just bcoz you think people only come to check ring size is why people give you 3 star rating in google. Putting random prices on your products and giving discounts based on your feel of the customer you would call it as being a businessman at the same time you say try being honest I see the hypocrite in you. I have every intention to buy a ring but for the right price I feel would match my interest and since people are also helping me out I wanted to tell them what size of ring they should look for. I went straight from you guys to a jewellery store down the street Noor Jewellery and their approach to customers is way different from yours and that shows exactly why they have 4.6 rating in google. I felt welcome not judged over there. Again as stated in my comment earlier this experience is from this location only. Omni have one more location on McLaughlin where I dint feel treated this bad, they just dint have selection or what I was looking for. I hope as a business you learn to respect your customers and stop judging them. If you give good service people will come to you. 04/27/2019

Apr 6, 2019
Always great people working. Any questions you have they will take the time, whatever time that may be 2mins to 20mins to answer the question.

Apr 20, 2018
The staff are fantastic. A special shout out to Maria and to Molly. They went more than the extra mile to be sure that I was happy with my ring repair. I needed a diamond replaced and at first I wasn't happy with the diamond that they replaced it with. No problem, they told me to wear my ring for the next two weeks as I was going away then to bring it back and they would gladly replace the diamond. Not only did they replace the diamond, but Free of Charge, Molly arranged to have one of the other stones replaced as she thought it was too old and damaged looking. My ring is better than new. They have a customer for life. Wonderful customer service.

Sep 11, 2018
It's good business practise to change your voicemail to indicate that you are closed for 2 days for religious holidays. I repeatedly called and received no answer over 2 days and was put into a generic voice mail each time - no mention of being closed. The website indicated you were open. I was anxious to pick up an item that is a gift and because no one answered the phone - I drove 45 minutes to arrive at your closed store with a note posted on the door. Not cool.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 7 pm
Fri:10 am - 4:30 pm

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