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Michael Hill Lime Ridge

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3.0 Google Review

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Hamilton, Ontario, L9A 4X5, Canada

(905) 318-0930 www.michaelhill.ca/email+LIMERIDGE+MALL+MHJ+New+Store+TY.html?fdid=article

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Robert Cramero

Jul 11, 2018

Michael Hill has great customer service and very knowledgeable staff in regards to jewelry. there selection is pretty good. just wish they had more of a selection for certain products. the only complaint I have is I find certain products pretty expensive even when they're on sale.. I understand a business has to turn a profit but some are just way to expensive for what you get. how ever I still managed to find a beautiful necklace for my girlfriend at this location. had lots of help from staff making everything perfect for this occasion. thanks a bunch!

Chad Wismer

Sep 27, 2018

The sales lady Suzzana was very pushy. Felt like she wanted to sell the most expensive items to profit her commission. Customer service actually made me feel very uncomfortable. If I asked to look at something that wasn't expensive enough in her opinion she literally laughed and made fun of less expensive items. Also she put a display box on top of the glass display case and when I moved it to look into the display case she moved it back several times as I continued to move it so I could see to select my choices to view, she argued saying it was store policy to have it in case you drop an item. Funny I've been in many jewelry stores in my life and in this mall, never had this problem or such bad customer service.

Barbara Krakowska

Nov 6, 2018

Asked for white gold cross on a chain.Shown few display exaples, liked one and paid for it.Few months later when my chain tarnished I realized that it is silver.Back at the store I was informed that they add complimentary silver chains to their white gold pendants and the price I paid was for the pendant only.By the time of buying it I was even offered protection plan as STUPID ME expressed worry that my new precious chain may break and paid extra $30 for it. Feeling scammed.Ask precisly for what you wand GOLD PENDANT ON A GOLD CHAIN

Christina M

Sep 28, 2018

Wrong wedding band was ordered for me. I went to Michael Hill to purchase wedding bands for myself and my Fiance, after trying a bunch on I finally found one that I loved and put a deposit on one that I think my fiancÃ© would like. When I went back a few days later to show my fiancÃ© the ring nobody at Michael Hill could even find the ring I put "on hold" which should have been a red flag for me. Regardless I got my money back for his missing ring and went on to place the order for my ring... in WHITE GOLD. After 6 long weeks of waiting for my ring I went into the store to check on the status (1 week before my wedding). Suzanne who sold me the ring went to get my order for me and when we opened the bag the ring it was in ROSE GOLD. Not only was the wrong ring ordered, but Suzanne blamed me saying "that's what you ordered". My engagement ring is white gold so of course I ordered a white gold band to match. Never in my life have I had service like that, mistakes happen I get it but to blame the customer is disgusting. NEVER going here again, worst customer service. I ended up getting a ring 3 days before my wedding elsewhere thank god. Definitely didn't need that stress the week of my wedding.

Kristina H

Feb 17, 2019

Best mall and great location.

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Mon:10 am - 9 pm

Tue:10 am - 9 pm

Wed:10 am - 9 pm

Thu:10 am - 9 pm

Fri:10 am - 9 pm

Sat:9:30 am - 7 pm Today