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Griffin Jewellery Designs

Griffin Jewellery Designs

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2.3 Google Review
1029 Brodie Dr, Orillia, Ontario, L3V 6H4, Canada
(705) 326-2509 www.griffinjewellery.com
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Mar 25, 2018
The necklace my husband bought pretty but the quality was Absolute garbage. Wouldn't recommend this company to an enemy. It's broken twice in 2 months and all of the diamonds fell out. If you're into that kind of thing then they're a guaranteed fit for you. I wish I could give less than one star. Oh also I emailed them back as the comment below from them asked me to ignoring the 3 month response delay.... no reply. What a complete "shock".

Apr 3, 2018
EDIT - cant even reach them via phone to see if my ring has arrived back yet. Ridiculous! Not very happy. Dropped my ring off last Tuesday to be sized. They send them away on mondays and get back on fridays. This Friday being a holiday. I now wont see my ring until the 9th. That's over 3 weeks! Ridiculous.

Feb 17, 2018
I went in with my wedding band because I had been at another jewellry store and they offered to clean it. They told me that my solitaire diamond ring had a lifted claw and the diamond was lifting and my wedding band had one bagget that was scuffed. I only got married July of 2014 and I don’t work in a job where I’m hard on my rings. She told me that the warranty was voided because I didn’t have it cleaned there every six months. Then told me that I probably bought the band like that. I said no one told me I was buying a flawed ring. So nothing would be done. Don’t waste your money at griffin jewellers.

Jun 4, 2017
Fiancé got my engagement ring here and I absolutely love it. Took it in for a free sizing and they told me 2 weeks which was torture but came back in 2 weeks. They were polite. Not sure who assisted me but had a very positive experience.

Feb 17, 2017
Do not bring Jewelry here for repairs!!! Brought a ring that was not round anymore and asked for the cheapest fix was told a date it would be back. Received a call saying it would be $250.00 as the shaft had to be replaced asked them to return it. It took three weeks to get it back, as repairs done in Toronto. Took it to a local repair facility on Front street to my amazement for $20.00 he reshaped it and SIZED it for this price. Not bad enough my husband bought me a bracelet from there for Christmas, about a month later it broke, we returned it to the store for repairs, we received a call to see if they could remove one link to repair. We said no as it fits perfectly. To my surprise they soldered it together told them I would have liked the option. They could not have cared at all.

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