Get to the top of the directory by claiming your business!
Vitaly

Vitaly

Claim Business
4.2 Google Review
505 Queen St W, Toronto, Ontario, M5V 2B4, Canada
(416) 901-7467 www.vitalydesign.com
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 4.2


Jun 19, 2019
One of my fave jewellery/accessory stores in Toronto. Was looking to buy a B-Day gift for someone and after talking to Richard, who was such a sweetheart, ended up coming back the following day and purchasing another 4 pieces. Contacted Shane (owner) to let him know just how much I appreciate his brand and pieces and how amazing they are. Would recommend anyone go and visit because there's something unique there for everyone!

Apr 30, 2019
Bought the PERLEN bracelet loved it. It sadly broke and when I brought it to there customer services attention I showed images from the website where I brought it and a bank statement showed the amount I paid, I was told to glue it and that would fix the problem and if it fell apart again to reach out. ( I also explained that the it fell off and clasp seemed to not work correctly prior to the warranty claim.) The second time it broke beyond fixing. I reach out to customer service and exclaimed the store I bought it from was close now and explain why I didn’t have a receipt, the first time I had no issue with the Customer service rep understanding however the second time I was basically told oh well! I was given 50% off and I understood and was happy to purchase an new one. After receiving my new bracelet i wore it one day and it fell off sadly after spending many hours back tracking trying to find it no luck. I brought it up to customer services attention and was told it was my fault for not clasping it correctly and that they don’t replace lost product I explain it was clasped in and I feel like it may have faulty or defective. I was told they had never heard of the issue prior to my email about the clasp for my second bracket. ( very well knowing I had issue with the first bracelet but thought it was a one off.) overall the brand doesn’t seem to stand behind there product.

May 16, 2019
Had a bracelet for a year and a half. Wore it everyday, and loved it. A small weld on it broke. I emailed them and they sent me a new one! Very good customer service. I'm going to keep buying their pieces for sure.

Feb 9, 2019
Absolutely LOVE this brand . From the design, to the durability this brand does it all. I've owned a couple of pieces that I can wear with just about any outfit. I wanted to purchase some items for friends and family and the woman from customer service (I believe her name is Stephanie) was so kind and helpful. Will keep recommending this brand to everyone I know!

Feb 8, 2019
The adhesive on my friends bracelet came a part and hoped to have it replaced under their life time warranty policy. The company’s mission claims to “focus on offering high-quality goods that last. Because the most sustainable thing we can do is produce items that you’ll be happy to wear for longer than just one season.” However the product didn’t last for one season. Stephanie the customer service rep refused to replace/repair the bracelet. Terrible service. Overall 0/5 experience.

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Latest Industry News

Opening Hours

Mon:12 pm - 7 pm
Tue:12 am - 7 pm
Wed:12 am - 7 pm
Thu:12 am - 8 pm Open Today
Fri:12 am - 8 pm
Sat:12 am - 8 pm

Jewellery Near Me

Blue Point Jewellery & Findings Inc.

Blue Point Jewellery & Findings Inc. Claimed

215 Victoria St #308, Toronto
Al Joher - Gemstones & Custom Engagement Rings

Al Joher - Gemstones & Custom Engagement Rings Claimed

107 Church Street Suite 406, Toronto
The Beadery

The Beadery

446 Queen St W, Toronto
Design By Sevan

Design By Sevan

477 Richmond St W ##801, Toronto
Biko Inc.

Biko Inc.

174 Spadina Ave #411, Toronto