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Poag James O Jewellers Ltd

Poag James O Jewellers Ltd

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4.6 Google Review
94 Frank St, Strathroy, Ontario, N7G 2R6, Canada
(519) 245-1040 www.poags.com
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Google Reviews

Refresh Reviews 4.6


Apr 24, 2018
Excellent customer service! I had dropped my engagement ring off with my fiance to be resized and appraised. Customer service from the moment we walked in was wonderful. Very pleasant, knowledgeable and helpful staff (Jenny who helped us). A week later I called the office to see if it was ready for pick up (my own fault, I really had no idea how long this usually took). The women answering the phone (Sherry I believe) was SO nice. 100% understood why I was calling and was beyond helpful. She called me back twice with updates. This was above and beyond to me and so appreciated. Some other places you may have been fed attitude for calling and checking, but certainly not here. 100% we will continue to come to Poag's and I highly recommend anyone else to as well.

Feb 11, 2018
I’ve been visiting Poags for over a decade now! Since their wonderful first impression and work on my wife’s engagement ring. We came back for our wedding bands and wedding party favours/engraving... I’ve been back many times over the years now for cleaning our rings and other special occasions gifts. They truely have been wonderful to work with. Thank you Jim & team!

Jan 18, 2018
Went to Poag’s for a custom engagement ring and had a great experience. I dealt with Jeff, who took me through the custom design process. They were able to meet my tight timeline and delivered an unbelievable product. Worth the drive to Strathroy! I will be returning for other jewelry.

Feb 5, 2018
Unfortunately I had quality issues with a ring I purchased from Poags; it happens. Jim and his team worked with their supplier to quickly present me with several great solutions to the problem and we had a fix by the end of the day. A bad situation turned into a pleasant and easy experience. I have purchased several products from Poags and the service has always been fantastic.

Nov 17, 2017
I am a huge fan of Poags! I have been a costumer there for 10 years and am always happy with their product, prices and costumer service! My husband had a family engagement ring redone there and they did a fabulous job. They made custom wedding bands for us and did a wonderful job making my two unique rings fit together so beautifully. At Poags, they really do go above and beyond to make your experience special and exciting. I love supporting this wonderful local business ! Bailey

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm Today
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 7:30 pm
Fri:9:30 am - 5:30 pm
Sat:9:30 am - 4:30 pm

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