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Michael Hill Bayshore

Michael Hill Bayshore

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3.4 Google Review
100 Bayshore Dr, Ottawa, Ontario, K2B 8C1, Canada
(613) 829-7878 www.michaelhill.ca
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Google Reviews

Refresh Reviews 3.4


Aug 28, 2022
Do NOT buy the warranty for anything they won't fix anything ...my ring is less then 7 months old and the band snapped ..and so i don't panick cause you know we have the extended warranty. Go into this location and they tell me the warranty is only for the setting and not the band ..well someone should sit you down and explain in detail what is covered and what is not before they push a warranty on people ...BE UPFRONT ABOUT IT...yet my setting is shifted on my band so now I can't wear it until I pay out of pocket to fix it ...clearly I will be going elsewhere to have it fixed cause I will not be spending another penny at Michael hill

Oct 24, 2021
Beautiful rings but the service is terrible!!! I walked in, was greeted. But not offered to be helped. There was a few rings I needed help with, to try on. I waited a good 20mins, until I interrupted because no one would pay attention to the lady who was not with someone, others were being helped before me. When I was set on the ring, the lady was making fake small talk and basically laughing in my face for the budget. Now, I have 2 missing stones, which are very noticeable. I have to go back in person, which is far for me, again rude customer service on the phone when I was trying to find a solution. I've always wanted a ring from Michael Hill, will not be returning.

Jul 11, 2022
I asked to see a ring, the sales lady turned around and mildly acknowledged me. No verbal response and continued to finish what she was doing. When she walked over I proceeded to ask to see a ring. Again, no verbal response. It is quite a shock to see customer service and ultimately human interaction be so so poor. During a time like covid, you would think there would be more efforts to connect with people. Especially people looking to purchase a wedding ring. I hope there is improvement for the sake of other people's experiences.

Jul 24, 2021
Since when did jewelry sales associates become the new slimy used car sales people? The fake interest in your story/life and the way they disappear to the back to come out with a 'special' price is just such a tacky tactic. Ended up purchasing the item I was looking for for more money at another jewelry store in the mall because they didn't put pressure on me the way this place did. Cringe worthy!

Apr 8, 2022
I wish Google give me the option for 0 stars. One of the worst experience I had. Tons of option out there, find your self another store.

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