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Canadian Gemological Identification Labs

Canadian Gemological Identification Labs

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4.9 Google Review
221 Victoria St, Toronto, Ontario, M5B 1T8, Canada
(647) 991-3459 www.cgidlabs.com
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Google Reviews

Refresh Reviews 4.9


Feb 23, 2018
Michael for the past 2 years, has provided me with nothing but outstanding customer service. From my first visit, he handled my pieces with great care, meticulous with his ways and precise attention throughout the entirety of his work. Extremely knowledgeable on fine jewelry, providing prompt and helpful responses to my many questions. And even cleaned my pieces shiny and bright. His affinity for what he does is truly evident in his work. His overall mannerism and customer care he provided me with and his handling of my pieces is what brought me back the second time around. Even though he was busy, he made the effort to fit me in. 👍 (And he remembered who I was! Even after a whole year went by!!) Just goes to show! A true professional in his industry without the pretentiousness you usually find within it. I'll be back again sooner than later hopefully! Thanks so much Michael! My Jewellery is safe, sound and insured thanks to you! Much Appreciated. Natalie and Gisele (he remembered my daughter from the first visit) 👍 :)

Dec 19, 2017
Overall, what a great experience, I have never felt so comfortable leaving my jewelry and dealing with someone who was so knowledgeable. Mike is a very personable individual and took the time and explained everything to me very clearly. Mike scheduled an appointment for the same day and explained step by step what he would be doing in detail very thoroughly. Mike provides high quality services and is very trustworthy, I definitely rate this establishment 10 stars and will continue business with Mike. Thanks Mike!!!!

Dec 21, 2017
Amazing service! He's a one stop shop for while you wait jewellery appraisals and same day jewellery repairs. So happy to find someone with such patience and expertise. Please do yourselves a favour and save time searching. This is the perfect establishment for all jewellery needs. Mike thanks again for all your help!

Oct 13, 2017
I would highly recommend going to see Mike at Canadian Gemological Identification Labs. When I went in to see Mike, I assumed the appraisal would be fairly straightforward. However, when the specs didn't check out between the ring and certificate, the support I received from Mike was amazing!! He not only explained all the checkpoints in detail, he brought me to diamond cutter in the building to get an official second opinion, and then suggested a strategy for how we should approach the jewelry store. He offered to be on standby while we spoke to the jewelry store - acting as my "cousin" on the phone as questions came up. Mike checked in following the discussion and has been an incredible resource. This type of support far exceeded any expectation I would have of an appraisal company. Thankfully, the issue was resolved and I love my beautiful ring, but I am very grateful to Mike for everything!

Mar 2, 2018
Michael gave me an appointment within a day. At his office in the diamond district downtown he showed how his tools are used as he conducted his analysis and explained every step. It took only a few minutes for him to prepare a certificate for me displaying his full report and credentials.

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