Peoples Jewellers - Jewellery - Toronto, ON - VerView
Get to the top of the directory by claiming your business!
Peoples Jewellers

Peoples Jewellers

Claim Business
2.0 Google Review
Direction Bookmark
Toronto, Ontario, M6A 2T9, Canada
(416) 789-7263 www.peoplesjewellers.com/?cid=YEXT
Read our review guideline

Write a Review

Loading…
Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.0
Feb 17, 2018
DO NOT buy their diamond bond "insurance". Get your own separate jewellery insurance policy (it will cost significantly less annually than Peoples $100 "insurance") or shop around if your piece ends up needing repairs. I bought my wedding band from them in spring 2016, which I obviously didn't wear until my wedding - September 2016. By spring 2017, my wedding band had lost a diamond. I took my ring to the Yorkdale store, they took it and got it fixed no questions asked. Feb 2018, the EXACT SAME STONE they fixed LESS THAN A YEAR ago has once again fallen out. I took it to the store -- they won't accept it for repair because I didn't come in for inspections every 6 months. Lucky me, I lost my inspection sheet, so they didn't care to fix it or stand behind their repair work. They said it would be $200 to fix and take 4-6 weeks. I filed a claim through our personal jewellery insurance policy with Jewellers Mutual and took my ring to a family-owned jeweller on Avenue Road to get fixed. They charged $35 and fixed it in a week. They couldn't believe that Peoples wanted $200 to fix their own product. Peoples doesn't stand behind the quality of their products, which is why they even require inspections every 6 months after you've paid $100 to protect your piece. And at the very least any repairs should be under warranty too. But no, they'd rather have pissed off customers and pocket the "insurance" you paid for. So lesson learned, get yourself a REAL jewellery insurance policy and DO NOT trust Peoples diamond bond "insurance", their repair costs or their repair work. They don't even trust it.
Mar 17, 2018
My boyfriend bought quite an expensive gold bracelet from here a few months ago. Firstly, his bracelet clasp broke and we had to bring it in to be repaired. The woman helping us was lost but we finally got through the repair forms and she said it would be ready for pick up in 3-4 weeks and my boyfriend would be contacted when it was ready. 6 weeks go by and no phone call so he called in to ask if it was ready and behold, it was ready a solid 2 weeks after we first brought it in. He also asked for two links to be taken off and they didn’t do that either. So we went back to get the links taken off and the worker puts it all through very promptly. Sounds good so far... but this is what absolutely made my blood boil. She tells us we had to pay for it and I said no we have the warrenty, and then she has the nerve to say “you didn’t tell me that...”. I find this absolutely baffling. The people here have the nerve to push the warrenty purchase on an already several hundred dollar purchase then not even ask if we have the warrenty when we are coming back to try and fix the mistake they made in the first place. This place is joke go somewhere else.
Mar 5, 2018
One of the people working here called Gina who has a short temper and not assisting you when you are here for an after purchase service! But instead she leaves you for another costumer who is here to purchase! So I guess once you buy something she gets her commission and does not care anymore!
Dec 18, 2017
Literally the WORST customer service you will experience in your life. Maria - JEEZ GOOD LUCK WITH HER! She is condescending and will lie through her teeth, but when you decide to speak with a manager regarding her verbal abuse, she runs toward you and interrupts your convo with the store manager. The store manager Zelda - much more soft spoken and friendly on the forefront, but still seems to be clueless to the actual function of her store as well as the key steps to successful customer service. She does not know her store is rated at a 1.9 stars on google, as I asked when they literally argued with me about having the "best customer service in canada" lmao. The store has NEVER once called me back when they said they would. They took my ring in June - my engagement party was at the end of August and I said please do not send my ring anywhere (there was a scratch on the diamond apparently) without my consent as I want my ring for my engagement party and can deal with the issue later. What happened? They sent the ring anyway and constantly "assured" me it would be back in time. Was it? Obviously not - I had to use a loaner that they still didnt guarantee me until the night before the party. Honestly... this place is a disaster and is running because of their longevity and marketing. They have a certain monopoly on the canadian diamond industry - so they know theyre fine regardless of service. BEWARE!!!!!!!!!!!! There are GREAT smaller diamond stores and Custom Jewellers that will HAND make (not use wax molds like Peoples) your ring, at a better cost - but most importantly, with peace of mind. Feel free to reach out to me if you need recommendations. Lets not continue to fund these slave shops.
Oct 31, 2017
The staff working at this location was just awful. They appear to have no customer service skills. None of them was helpful or answered any of my questions. I would not spend my money at this store. Worst experience.

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality
The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey
The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist
Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry
Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey
Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition
A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky
The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity
The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords
List

Latest Industry News

Introducing Marco Bicego
Dec 5, 2018

Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

Jewellery Near Me

Blue Point Jewellery & Findings Inc.

Blue Point Jewellery & Findings Inc. Claimed

215 Victoria St #308, Toronto
Al Joher - Gemstones & Custom Engagement Rings

Al Joher - Gemstones & Custom Engagement Rings Claimed

107 Church Street Suite 406, Toronto
Van Cleef & Arpels

Van Cleef & Arpels

Toronto
David Yurman

David Yurman

3401 Dufferin St, Toronto
Michael Hill

Michael Hill

3401 Dufferin St, Toronto