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Refresh Reviews 3.1


Apr 4, 2018
I called the store and Dana store manager was very helpful, patient and pleasant on the phone. Visited the store right after , ended up buying 1 ring and ordered another one. Definitely recommend this store. And I will go back soon. Thank you 😊

Jan 3, 2018
Extremely disappointed with the customer service here. We had to wait for 15 min till someone became available to help us. Which makes no sense, since there were only 2 group of customers and 3 employees working. Not to mention the lack of professionalism being shown by one of them, as she was openly telling her colleagues she do not care about working here, which is unacceptable and extremely rude thing to say front of the customers.

Oct 17, 2017
It is unfortunate that both times I came to this location, the customer service was beyond disappointing. When I entered the store, both sales people neglected to help me. Staff were too busy whispering among themselves and the first sales person was so quick to pass me on to the other sales person, despite there being no one in the store. Not to mention, the sales person had an unpleasant attitude. I will definitely not be returning to this location.

Aug 19, 2017
This place has horrible customer service compared to the other Pandora's in town. We stopped in here to buy our niece a charm for her bracelet and could barely get served. The staff were either talking to each other or to other customers while they were serving you. Couldn't wait to get out of this place and will definitely not be returning.

Jan 27, 2018
Tried to reach them many times by phone. Nobody answered the call and the voicemail box is full. Really bad customer service.

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:9:30 am - 7 pm

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