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Refresh Reviews 4.3


Feb 28, 2018
Bring my daughter here for piercing her ears and the manager Shaniece was great! Love her customer service! She was sweet and explained everything to her, and didn't hurt at all because she was very gentle. I recommend this store and I will be coming back here always! Thank you all for amazing service !

Jan 31, 2018
Since more than 5 years I've been very cautious for not getting pierced my daughter's ears. I believed it's not cute but cruel to pierce a 2, 3, or 4 year child. I know my wife was against me but I couldn't. Today my daughter is almost 6 years old and she started saying everyone in her school has ear pierced but not her. So I called in my family doctor today and asked her if she knows a better and safe place to do ear piercing, because I didn't trusted salons, jewelry stores, or piercing & tattoo stores, and answer was in negative. So I called Brampton hospital and they directed me to Peel memorial centre where someone from there advised me to visit my local Clare's store i.e. Bramalea City Centre and said is the safest place for ear piercing. So my wife and I with my daughter went there and we met a young lady named Janie who was super helpful and informative, answering all my health, hygiene, and air-born disease concerns. Janie was extremely friendly and my wife and I were highly impressed about how she was taking her time and energy in continuously explaining us the process of ear piercing, pre and post care, calming my daughter who was excited but frightened, giving candies to her and my other child. Janie showed us how packed and clean were the ear studs, and showed us how clean the entire place was, and she wore new rubber gloves before piercing. And this is when Janie and other person pierced my daughter's both ears simultaneously. She cried a little but was okay and started looking studs in her ears in the mirror. We thanks Janie so much for giving us best customer service ever. It's been over a month now and I'm editing my comments to tell others that my daughter never got her ears infected, swollen, or pain as my wife continuously cleansed her ears thrice a day with the same solution came free with ear piercing..

Feb 10, 2018
My daughter loves this store so much!! She loves the choker selection and the makeup.

Jan 2, 2018
I got my piercings done one week ago and I thought it would hurt very badly! But in the end when they did it, felt like a pinch!

Jul 20, 2017
We had worst experience today with a lady who does ear piercing. She is dishonest, indicipline and mannerless. We were waiting for long time and was next in the queue for ear piercing for our 8 months old baby while she was piercing to a girl. When we got our turn, she made sure that we finalized the earrings and she said she will be back in a min after processing the payment for previous customer. In another few mins, she came back with another two customers who were around 30s and just entered the shop and told us that we need to wait till she finishes the ear piercing for them. When I was asking her how could she do this and skip the queue, she simply lied to us saying she doesn't know why we are waiting here. She also lied again saying those customer were here earlier and came back now...etc. She is an absolute as**hole and deserved any such a word. Didn't even show courtesy for 8 months old baby and made us wait for 2 hours almost. We also told her that we need to feed the baby and would like get the ear piercing done asap so we can feed right after that. She showed no courtesy or sympathy. It was rediculous. She could be a racist and not deserved to live in this country.

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