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Bijouterie Doucet

Bijouterie Doucet

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110 Place d'Orléans Dr, Ottawa, Ontario, K1C 2L9, Canada
(613) 824-7594 www.doucetlatendresse.com
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Apr 27, 2018
Bad after sale service. Bat attitude from staff. Would not recommend to anyone to do business there.

Jun 15, 2016
My sister came in here on June 13th, 2016 to buy a pair of earrings and wanted to get a pair that she could wear daily. Nothing too fancy, just a simple pair of earrings. She never mentioned how much she was willing to spend and 2 sales people one of which was a manger, were talking down to her and offering her some cheaper line of earrings that they thought she afford. She was more than offended because my sister lives a very high life and has a budget larger than their wages. It was completely uncalled for, the attitude that she received. It shouldn't matter how you dress or look, everyone should be treated equally and you never know just who you're actually serving.

Oct 14, 2015
My husband bought me an anniversary ring about 2yrs ago. Gold with half circle of diamonds. Since the month after he bought me that ring, every 4-6 months, diamonds would fall off . I have gotten that ring fixed 3 times and last time I asked the store in Orleans to make sure that all is properly secure. I went on Friday, October 9th, 2015 to the mall in Place d'Orleans AGAIN as one diamond was lost AGAIN...the saleswomen told me that the guarantee had expired by 1 day and when she spoke to the manager that evening, the manager said I will be charged. HOW is it that I am charge when that ring has been defective since the beginning. Does it mean that DOUCET sells cheap jewelry. I GUESS So because They cannot or will not guarantee their product. They are charging me over 300$ dollars to repair the ring, almost the same price the ring was bought for. DO NOT try to see for the owner as I was told he is in Spain and cannot be reached and I asked the employee who was the other managers and she didn't know and she couldn't give me any information. It's kind of weird that NO ONE knows anything if it's a situation like now .. FOR US, this was the first time we had bought something more than 25$ and I would never buy there again and I will tell anyone that DOUCET JEWELLERS do not care for customers after the sells and that their jewelry are expensive and cheap. If I could have, with the way this has turned out, and with the way that I have been getting the rings repaired so often, I would rate the store as 1/2 star..just because the young lady who served me on Friday was sweet..

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm Open Today
Fri:9:30 am - 9 pm
Sat:9:30 am - 9 pm

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