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Fossil Outlet Store

Fossil Outlet Store

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4.1 Google Review
447 Great Mall Dr #192, Milpitas, California, 95035, United States
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Google Reviews

Refresh Reviews 4.1


Feb 19, 2018
Good store to buy fossil collections. Good selection of watches. Smart watches are also there. Few bag collections. Very friendly staff. Willing to help. They will help you to find the exact items you are looking. Ready to explain products details.

Nov 11, 2017
The staffs were really friendly. The collection wasn’t that great, probably due to the on going sale. But they are ready to give a call back if in case they get stocks. Overall, a good experience.

Oct 24, 2016
I went to this store to change batteries for 3 of my Fossil watches which is $10/watch. There was this totally inexperienced guy who told it would cost $45 to fix a missing connecting pin in a Men's watch. He took all 3 watches, a lot of time, so much hammering and silently returned us the watches back and started billing. Only then did I notice that one of the watches was broken. All the metallic numbers and bars had fallen inside the casing itself. When questioned he said it was like that already and it would cost $45 to repair that. After escalating a lady manager pitched in and got the watch to be sent to main store for repair without charges. They said it will take 3 to 4 weeks to get it done. This Fossil store has less collections and more pricey options for an outlet store. And with such unreliable employees I would never visit the store again.

Mar 6, 2018
One of the best brands in watch

Apr 25, 2017
People working here doesn't know how to respect customers, we arrived 10min before closing time and when asked for a trial the representative looked at his watch and gave a rude response, he should have just said that it's closing time rather than being rude. Better learn how to treat customers. It's ok to say no to trail at closing time but it's not ok to be rude.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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