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Zales

Zales

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2.4 Google Review
Riverside, California, 92503, United States
(951) 687-7272 www.zales.com/?cid=YEXT
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Google Reviews

Refresh Reviews 2.4


Dec 28, 2017
Zero stars. Beware guys. Most men first big jewelry purchase is an engagment ring. So more often than not, you are not diamond experts. Which makes you the easiest target to be scammed by jewelers. This place and the people who work here have no integrity. At a time when you are in love and happy, they will take advantage of you and sell you a real synthetic (REAL FAKE) diamond ring for $3000+. They are professional cons robbing you with a smile. They will take advantage of you if you have no to little knowledge about purchasing jewelry. The sales associate will tell you synthetic is better than natural and convince you that sterling silver is the highest quality metal. Save your relationship and do not walk into this store.

Sep 22, 2017
Best jewelry consultants around. Very helpful and knowledgeable on the different types of jewelry. All of the consultants are welcoming and deliver great customer service. Especially jewlery consultant Roman Lopez. He cleaned my morganite ring and was helpful showing me other pieces and provided me with a store coupon. Highly recommended!

Feb 17, 2017
I purchased a ring from Zales in the Riverside Galleria one year ago, it has been in to be repaired 2 times now and I have lost one Diamond from the same ring. Each time I had it repaired they didn't seem to have it Rady on the date promised, I'm very dissatisfied with the ring and their service. I will not be doing Business with them after I get my ring back in which is going to be one week late.

Jul 5, 2015
the rings are made cheap, my ring's diamond fell out over ten times don't bother this place sucks and the blonde old lady is rude

Jul 21, 2016

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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