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francesca's

francesca's

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3.6 Google Review
3400 Blackhawk Plaza Cir, Danville, California, 94506, United States
(925) 736-1265 www.francescas.com
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Google Reviews

Refresh Reviews 3.6


Dec 28, 2017
I love Francesca’s I always go there to find cute sweaters and I am so lucky that it is 0.3 miles away

Nov 24, 2017
I always come here for classic jewelry and trending sun glasses. A little pricier than other chain accessory stores but worth it.

Dec 10, 2016
First off, the employees are always nice. My experience has to do with trying to return an item for which I had a receipt. I cannot recall what their return policy is but was told I could not get a refund. I was somewhat ok with this part (I was a week or so beyond their policy), but was told I could only exchange it for something else on the spot. They do not give store credit. Well, this was a bit frustrating since I could not find anything I wished to purchase after looking for quite some time on this day. So, after looking for a while longer still, I settled on some candles. But, the ones they had were damaged, so they offered to look for some in their back stockroom. After many minutes, someone finally came out stating there were too many boxes and things were not organized enough to find them. So, then another employee took my name and number assuring me they would put two new candles aside for me and call me in the next day or so. Well, it has been about two weeks and I never did hear back. I am back to where I started and still have the item I wanted to exchange. Also, I was charged for a bag in my initial purchase after declining one at the time. Not a big thing, but I would never pay for a bag. Needless to say, I probably won't be rushing back to this Francesca's.

Oct 6, 2017

Jul 28, 2017

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 8 pm

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