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Larson Jewelers

Larson Jewelers

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3.9 Google Review
235 E Broadway #606, Long Beach, California, 90802, United States
(888) 602-6862 www.larsonjewelers.com
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Google Reviews

Refresh Reviews 3.9


Apr 1, 2018
So thrilled with their customer service. They exchanged my soon-to-be-hubby's wedding band 3 times before we found the perfect fit and never made me feel bad for it.

Nov 24, 2017
So unhappy. I ordered a ring for my Fiancé online and got it in 3 days. I made sure I got one I could exchange as I didn't know the size of his finger and it ended up being just barley too big, I ordered an 8. I then go through the return process and send back the ring which I paid $35 for 3 days shipping. I then get the ring back and its the exact same! Maybe even bigger than the one before and I ordered a 7.5 this time. I went back and asked the online service what happened and they said its 7.5 which is very hard to believe. I then proceeding to exchange the ring AGAIN, paying MORE shipping back and now just found out they charged me another 60$ on my credit card for additional charges that were NOT written and the online service Tom was no help and had absolutely no care for the issues. Not happy with the service and not happy with the customer service, awful. Will definitely not buy from here again.

Feb 10, 2018
This company is awful. Ordered a Tungsten wedding band, known to be one of the hardest metals out there. My husband wore it for 1 month and it chipped in 3 places. The company sent us a replacement. The replacement arrived quick but the inlay cracked after 2 weeks. We then asked for a different style. They shipped it. Only the ring we got was engraved with someone else's wedding date and initials! We are now waiting for a 4th ring! I guess this company just survives based on replacing rings for ppl every few months??? What a way to ruin our special day. Do not recommend!

Aug 2, 2017
Great company! At first my husband's ring didn't fit, the customer service was more than happy to exchange it for a smaller size. Quick response and shipment time. Highly recommend, their jewelry is top notch. Thanks Andy @ Larson for the help!

Oct 11, 2017
Great customer service! The ring I ordered was out of stock so I ordered the next size up, and for the inconvenience they waived my engraving fee and upgraded my shipping free of cost! I will definitely be purchasing here again.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 4 pm Today
Tue:9 am - 4 pm
Wed:9 am - 4 pm
Thu:9 am - 4 pm
Fri:9 am - 4 pm

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