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Refresh Reviews 3.4


Oct 21, 2017
I've gone into this store 3 times in the last year and each time it's been over a 45 minute wait. The worst part is they do not have a way of tracking who is next. Therefore you're arguing with other customers on who came first. I will no longer shop at this store due to it being so unorganized and clearly not enough focus on customer service. I can buy what I need online.

Dec 16, 2016
This place has horrible customer service. I walked in and no one greeted me or even approached me to see if I needed help. After looking around for 5 mins, three other customers walked into the store and they were all greeted and helped promptly. I had to go to the register just to get someone to help me. I felt like I was being discriminated against because I was the only black person in the store and nobody felt the need to help me at all. There was an Asian lady in the store that wasn't helped at all either. Coincidence? I think not. As a frequent Pandora customer this is unacceptable. Something needs to change about the way they approach customers. No one should feel like a second class citizen while shopping.

Apr 19, 2017
I went here for an exchange, and service was great. Will definitely return.

Jan 17, 2017
Completely disorganized staff...you get a different answers from ever person regardless of your question( forget priority service with a pandora card they look at you totally lost)....ZERO URGENCY TO CHECK OUT ONE YOU HAVE YOUR CHOICES....and don't even ask if they can add a newly purchased charmed to an existing bracelet..eyes rolling and huge delays...I simply will NEVER SHOP THIS LOCATION AGAIN 3 failed attempts it's worth the drive to Denver...and though it places very low on the the issues above the store is dated and looks cheaply done for an upper class shopping area ...

Dec 4, 2017
poor management

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


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