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Kay Jewelers

Kay Jewelers

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1.8 Google Review
Miami, Florida, 33156, United States
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Google Reviews

Refresh Reviews 1.8


Jan 8, 2017
Worst of the worst. Costumer service is non-existent. I can't comprehend how this place can stay open with such carelessness. Late deliveries of items! If you can't trust your jeweler....you are in trouble.

Jan 30, 2016
Zero stars would be more accurate, but Google doesn't allow it. We purchased our wedding bands from the DADELAND store and have had over 5 issues since the purchase (it has not even been a year.) I am a dedicated KAY customer and have purchased jewelry from other stores but my experience with this particular store and its staff has been horrible. No sympathy or willingness to work with their customer and they wait way too long to come up with a sensible solution. The managers dont accept their mistakes and expect the customers to continue to shell out money to fix their errors. Do yourselves a favor and go to another KAY. We will be reporting this store to the BBB (Better Business Bureau.) I am taking business els where and only wish I had made this decision sooner.

Apr 23, 2013
i have a heart necklace whic i love and a promise ring from this place.. i think every boyfriend should get this promise ring to their girlfriend. you can put both of your birthstones and your names on the ring. super cute!

Mar 24, 2016
My sister brought in her ring HERE to get it cleaned and they LOST IT. This place sets the accountability bar at an all time low. Please don't take anything worth something to you here.

Nov 1, 2014
Went to the store looking for a ring, didnt found one I liked, the sales person was very nice and helpful, so I didnt wanted leave without buying anything, then I asked him for a bracelet, he told me the price for one i liked that was 119 dollars, the bracelet look ok but not worth the price, it was only stainless steel, but I end up buying it , when he was ringing it up he told me he gave me his personal discount, which was weird itself, after I left I look at the yellow paper that he gave me as a recipe, it show two charges 1 for 89 dollars and another for 15 dollars, which was weird, so I called the store talk to him and he told me that was how the computer printed it, so I believed him, when I got home, the price indeed was 89 it was on sale from 119, so this guy lie to me on the face and rip me off by adding 15 dollars of fake charges, sad that you need to lie to your clients to sell something, be very careful with charges printed on the yellow paper recipe , double check price online

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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