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Kay Jewelers

Kay Jewelers

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3.5 Google Review
Jacksonville, Florida, 32246, United States
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Google Reviews

Refresh Reviews 3.5


Nov 9, 2017
WOULD NOT RECOMMEND THIS PLACE! Got the same ring for cheaper at Global Diamonds. I felt like i was in a sales environment where they keep pressuring you to buy things.

Oct 30, 2017
Bought a few pieces from this location, very helpful and friendly. Love the manager, she is very personal and feels like a real friend. Makes for the best buying experience.

Nov 17, 2017
We (my husband and I) stopped by the St. Johns Town Center location to pick up my Levian ring that needed to be resized. We arrived at Kay's Jewelers after 7pm on Wed, Nov 15, 2017, and there were two Kay employees sitting and working with other customers so we stood around waiting just looking at other jewelry. After about 15 minutes, another couple walked in; approximately 15 seconds later an employee (David) came out of the back and immediately waited on them. It didn't immediately occur to me since I was looking at the jewelry cases, but after a few seconds, I realized that either our melanin pigment must have made us invisible, or all of the employees at Kay Jewelers are taught to acknowledge only non-melanin customers. After David finished working with those customers, I approached the counter and asked for my ring; my husband on the other hand told him that we were there first and it was apparent that he came out only to serve the customers that came AFTER we did. After thinking about the entire incident, we realized that it was not just David who apparently doesn't know any better, as he immediately waited on someone who shared his pigment, it was also the other two employees that did not acknowledge us or even thank us for waiting. It is offensive, and, in this case, it will be an Kay Jewelers account closing action. My husband has had an account at Kay's for several years, however, it will be paid off and closed. I know that we can find Levian and other jewelry pieces at other stores. If there were a way to give NEGATIVE stars on this Google Review, I would have. Kay Jewelers needs to train their employees on diversity, or better yet, hire employees that only need to learn your product, because in business, you can't send a duck to eagle school. Thanks for nothing Kay Jewelers.

Nov 20, 2017
Person who helped me out he was really friendly really straightforward and he found the perfect ring. I was in and out within 10 minutes!

Feb 19, 2018
The staff is always polite

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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