Worst experience ever. I bought a ring there and after a month, one stone fell, took it back and they said it was going to take a month to replace it. They called my wife and said she could go there to pick it up and when she got there, the manager was eating at the store, was very rude, and said it was not ready, she came home and I called customer service, after a long conversation they agreed to replace the ring with a new one. We took it for maintenance after 2 months, and the one more month later another stone fell off. I personally called customer service and asked for a refund, they said no and I had to go there again for them to exchange it for a different ring. I went there and after asking them if I could return a ring with a issue and get my money if I had the same issue again as I was paying more for the new ring, the very unprofessional manager at this store said no and then when I called customer service again at the store, he got upset and annoyed and told me he was going to give my money back which was amazing because I don't want to have anything from this store. Don't waste your time and go to a better store. Horrible experience and I would never recommend this place to anyone.
