Get to the top of the directory by claiming your business!
Zales

Zales

Claim Business
3.5 Google Review
101 Jordan Creek Pkwy, West Des Moines, Iowa, 50266, United States
(515) 225-8296 www.zales.com/?cid=YEXT
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.5


May 31, 2021
Fantastic place for a gift. Staff was very friendly and helpful.

Dec 20, 2020
Was recently in store with my husband to look for an annual Christmas gift. Upon entering the store we approached an employee who did not appear to be serving anyone else. I was going to request to have my ring cleaned and inspected while we shopped. I asked the gentlemen (Niel) working if he could look my rings up as I did not have the paperwork with me. Niel then told me that he wasn’t sure they would be able to look them up. After having another employee come to assist and me refusing to believe that they did not have record of any of my items purchased there the other employee was able to find my husband’s account. Niel took the rings and completed the inspection/cleaning process. Once completed he tossed the ring carelessly into the basket on the counter and set the receipts next to it and began to walk away without a word. Needless to say my annual Christmas gift will no longer come from Zales. Lucky for us we were able to go right across the hall to another jewelry store and were treated with phenomenal customer service. Save your time and shop elsewhere if customer service means anything to you.

Mar 28, 2021
Rude and less than helpful.... I drove 2 hours there for them to tell me I need to call customer support

Dec 13, 2020
The staff was very helpful me with my selection! The prices were pretty reasonable and there were plenty of discounted pieces.

Nov 30, 2020
I had an awful experience at this store. My boyfriend and I walked in looking for an engagement ring. No one approached us to help. The woman working actually seemed annoyed. All of the signs for Black Friday were still up and we asked if the sale was still going on. We got a reply of "I don't know" and the woman walked away. We asked for the price of one ring and we recieved an eye roll as she walked behind the register to check the price. We obviously will not be giving this company our business anywhere.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Jewellery Near Me

Rogers Jewelers

Rogers Jewelers

West Des Moines
Helzberg Diamonds

Helzberg Diamonds

101 Jordan Creek Pkwy #Suite 11270, West Des Moines
francesca's

francesca's

West Des Moines
Icing

Icing

101 Jordan Creek Pkwy, West Des Moines
Claire's

Claire's

West Des Moines