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Zales Outlet

Zales Outlet

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3.2 Google Review
1001 N Arney Rd, Woodburn, Oregon, 97071, United States
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Refresh Reviews 3.2


Mar 8, 2018
I got my engagement ring here, no issues.. I come back in to get it sized and experienced the WORST customer service. First off, the guy helping me was super rude. I was looking at another band to add to my set, and he goes “um you should get a band that exactly matches your other band, but I guess whatever you want to look at” and reluctantly opened the case. He then went on to talk about how this was his “least favorite part of the job” which was watching brides to be pick what he thought would be an ugly ring stack. Then, my fiancé starts trying on bands, and he goes “oh wow, you have really small hands for a guy!” And what put me over the EDGE is that my fiancé tried on a band with diamonds on it, and goes “oh that’s too flashy for me, I’ll let her have the flashiness”. And the guy goes “oh don’t worry about upstaging her ring, her ring isn’t flashy at ALL”. My jaw dropped. I have NEVER experienced service like that. I was so stunned that I didn’t even ask to see a manager, I just left. I’m picking up my ring in a few weeks, and I am most definitely reporting him when I go up there. Not happy!!

Dec 24, 2017
Had the worst customer service at this location today I’ve ever had at a jewelry store. I went in to exchange your ring that I had ordered online just to exchange itThe lady did not know how to do it and had to call her management twice and at the end of it she had actually refunded my card money which I will not receive for a week and told me I would have to re-order it. Without asking if that would be OK two days before Christmas. If she would’ve asked I would’ve told her I did not want to do it that way and I would’ve sent it in to have it sized after Christmas but now I’m at home trying to get it re-ordered again and pay for it the second time since they will not refund the money for a week. It will be definitely the last time I shop there.

May 27, 2017
I recommend coming here all the staff is great, they find the best product for you without breaking the bank. They go out of their way to make sure you are satisfied

Jul 6, 2016
I had a great experience here. The staff were extremely polite, knowledgeable, and helped me in the decision making process. They were also able to help me increase my credit limit with Customer Service as well as the Sales people were not at all pushy. I would definitely shop from here again.

Jun 23, 2016
The staff are always nice. They went out of there way to pick my ring up on time. Thank you Zales!

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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