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Aug 11, 2017
Bad customer service!!! One girl was busy ... The other girl was outside talking in her phone!!!!!!! Don't go there ,they need to hire more people with customer service skills!!!!

Mar 30, 2017
I would suggest to hire some workers who knows little bit how to talk to customers otherwise you would lose many customers. My daughter broke $9 glasses and the cashier person act like we stole something. How could you say one cannot step out of shop unless you pay for broken item. When I asked about policy of it if kid by mistake do it, she denied to show me. She talked to manager who said that since its not written, you can go without paying. I still paid as $9 dollar is not a problem but problem is how you deal with your customer. I never step into Claire's store again because of 1 sales persons. I never seen such behavior in any store around me.

Dec 31, 2016
I came to the store yesterday at 8:48 to find the doors locked. A mother and daughter that were there before me were waiting outside and informed me that someone was going to the back to get the key. We all waited outside for at least 6 minutes in 50 degree weather and no one ever returned. There was no sign letting us know why the doors were locked or if they were closing early due to system issues, just horrible customer service. After growing tiresome, I took my patronage to Charming Charlie's where I received a warm welcome and assistance.

Jul 8, 2017
Terrible service. The "adult' was on her phone the whole time and provided no customer service. The kid did all the work but was unfriendly and uninformative.

Mar 30, 2017
Worst place ever... the lady worker is so rude.. if she don't know how to deal with the customer then why she is doing this job.. my 2 year old and me went to the store, unfortunately my daughter pick sunglasses from the store and start to press sunglasses 😩.. worker came to me and said you have to pay for this, and you cannot leave the store until you pay.. i pay for it, paying is not a problem but i just hate such kind of behavior.

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