Jewellery

The customer service sucks . I went in to see when my inspection is on my ring and the lady had an attitude. She act like she didn't want to help me . Kept cutting me off and telling me " we can only clean it, we can only clean it " . You have to have you paper work ". I love my ring but if I have to deal with customer service like that I will buy my upgrade from somewhere else . I WILL NEVER GO BACK TO THAT LOCATION AGAIN

Terrible service. The "adult' was on her phone the whole time and provided no customer service. The kid did all the work but was unfriendly and uninformative.

Good

Terrible store experience. I would give them 0 star if it allows me to do this. Their discount coupon is a scam. Beware. Manager was not helpful and does not even know her product or outstanding sale price. Tried to charge me a price higher than what’s advertised in their Kay site. Horrible!

The store was newly opened! I’m glad that they finally added one in Galleria! The staff here are friendly and nice! I had a very pleasant experience here because of them. The store is clean and very organized. I love their unique and pretty items, their prices are also very cheap!

Understaffed and inexperienced. Bought a watch from the place and after two weeks of back and forth, decided to return it. Day 1: bought the watch, lady who removes links was not there so we were told to come back the next day. Day 2: came back 30 minutes before store closing time and the woman refused to remove the links because "it was too close to closing time." We were NOT told to come at a specific time or how long it would take, because from my previous watches I know that removing these types of links take a maximum of 5 minutes. And there were other sales people available at the time and the store was not crowded. Oh well. Day 3: Left the watch and my number with the lady so she could call us when she's done, she said it would take about 30 minutes and I told her I'll be strolling the mall meanwhile. 1 hour passed no phone call, so I went back and the watch was ready but they just hadn't bothered to call. Finally started wearing the watch realized it was running slow. went back AGAIN and they changed the battery. It was still running slow, so turns out it was just a defective watch. I would fix the time and the next day it would be 3 hours behind. On top of that, after wearing the watch only for a couple of days it already had visible scratches on the back. I own multiple brand name watches and none of them were so scratched up even after months of use! Returned before the 14 day return period ended. Never purchase a watch from these people!

Excellent service. They were very polite with us. Excellent place for gifts

Great SERVICE, great gifts and quality jewelry. Love the Tiffany perfume.

John and Deborah are awesome, I recommend John and Deborah, they are the greatest salespersons

I had the most amazing experience at this location. I was helped as soon as I walked in the door by Perk. He was very helpful and kind. Thank you so much. Keep up the great work

WAY OVER PRICED JEWELRY!!!!! NOT WORTH IT AT ALL, YOUR BETTER OFF WITH ZALES, OR A MOM AND POP PLACE, NOT IMPRESSED!

I took my watch in for service on 15 January. Five months later all I have is a "run-around" about problems the Bulvgari Service Center are having. I cannot recommend the store for any service -- unless you have lots of time and don't need the watch!

Atienden súper bien Gracias

I love the employees there. They're very helpful and seem to know what they are doing. The employees helped me choose several outfits now that I am shopping for more outfits for bridal showers that are affordable. I will say that the organization of the store makes it hard to find what I need. Sometimes the store seems cluttered which at the smaller boutiques in the area you can see how the clothes are more spaced out.

Hate reading such negative reviews about this place, it’s sad these people had such negative experiences but I was first introduced to Kirti Jewelers in 2002 when My family purchased all my wedding jewelry here. My mom and I still go there and have a lot of respect for Usha Didi. Never required to make any appointments. Personally, I have not had any unpleasant experiences and have always been welcomed with love and courtesy.

Monday I went to the Cartier store in River Oaks district I made an appointment after 7 months trying to get one . As soon I walked into the store with my husband the hostess Told me are you here for an appointment and said yes .She told me you are too early you have to wait outside it was raining so I didn’t said anything and I went outside .My sales person text me and we went back to store we went inside and we wait for a little be and My salesperson come and greet me but when I told him what I was looking for he was not very happy to help me I felt that .I show him my hand I had two live bracelet and I was looking for another one he drastically change and give us good service but I think this was my last time shopping at the store I will shop online or may be and another city .It wax a very bad experience instead be. a happy experience.