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Tiffany & Co.

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4.2 Google Review

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5015 Westheimer Rd, Houston, Texas, 77056, United States

(713) 626-0220 www.tiffany.com/jewelry-stores/houston-the-galleria?local=true

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Refresh Reviews 4.2

David James

Apr 21, 2018

We could have not recieved better service. Robin was absolutely wonderful to work with. She was so helpful and extremely nice to us. Can say as much for anyone at the other stores at the galleria. But if anyone want to shop at tiffany's in houston, ask for robin, you won't be disappointed.

Monica M

Mar 15, 2018

This is a true customer service experience and it is not because they are Tiffany's. It is because they truly do have impeccable service with class and sincerity. It does not matter what location you go to nationally, they treat you as a valued client!

Mo Jue

Nov 21, 2017

My salesperson Bob exemplifies customer service! He has assisted me with repairs, teachers' gifts, and jewelry purchases, and I have always been impressed by his consummate professionalism, positive attitude, and attention to detail. I first worked with him at The Woodlands location (as this is my closest Tiffany store) when I was in a desperate search for end of year teachers' gifts. When he transferred to the Houston Galleria, I followed him there because he had made such a great initial first impression that I am willing to make the one hour commute in Houston traffic to continue working with him.

Ayman Husain

Apr 24, 2018

Excellent service. It's TIffany after all

Tiffany Haines

Jul 22, 2017

I have been in here and received poor service, they do look at you strangely if you don't go to the "fine jewelery" section of the store. Clearly, I go to the sterling silver section because that's what I can "afford" on this particular Sunday (6/25 /17) I walked in to exchange a chain and also have a bracelet cleaned. I was informed by the customer service lady that it is now $50 to have them professionally clean your item. They will polish it for free, but for scratches, it needs to be buffed, and sent to New York. It's almost easier to buy another bracelet. Anyway, ROBIN at the sterling silver side, could tell I was frustrated and helped me. She made me feel like I was important, cleaned my items behind the counter right in front of me, and made sure I was pleased. I probably won't go in there often, but when I do, I will only deal with Robin. That's the reason for the 5 stars.

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