Jewellery

Very nice people to deal with. They treat you like family.

Purchased lots of jewlery here and had great experience and was always treated great. Great family owned business.

Amazing! We are thrilled :). Mike is so professional and delivered exactly as promised. I didn’t feel any pressure like you would going to a retail store and not to mention what we received was 10x better quality and very affordable. Thank you so much!

Great experience selling my old jewellery, I didn't wear it anymore and the sales rep behind the counter was very accommodating and thorough in his appraisal of my jewellery. All in all a fantastic time, was more fun than I'd imagine!

Stay away from this place; during a repair of 2 weeks in duration, they stole my antique 100 year old gold pieces and upon pickup they returned a fake and fraudulent replica to me--thinking that I would not notice the difference. I did notice the difference, I have a good eye and had been wearing the piece for years. It was lighter in weight, an unusually different colour, and sounded like tin, an indication the gold was nolonger the same antique heavy gold. Do not come here if you care for your valuable, sentimental jewellery!!

Found a gift for my wife and the staff were very friendly. May have picked up something for myself as well.

Great Service! I purchased diamond earrings for my Mother at Bisogno Jewellers. The owner Tony was very professional and offered excellent service. The quality and prices can't be beat!

I can’t even begin to describe how great my experience was. Lina and Daniel were so helpful and the ring was perfect. Both my fiancé and I were really happy. 10/10 would recommend. Definitely going back.

Went to purchase a bracelet and Nader the store manager was very nice and helpful and the sale people were very welcoming as well.

I went to the store to purchase a bracelet and charms, had a really good experience with Isabella. She was patient and recommend the selections. I bought the bracelet and charms. The next day, I went back to the store when it just opened, trying to pick up couple more charms. I was assigned to sales Kelly. I told her I'm looking for couple charms and I can give her the name. She said, I can't find it with just name, I need PICTURES.. I told her I do not have pictures, but I have the item code that she can search with. She said, we don't search by code, I need pictures... I asked her if she has the IPAD that can search , the lady used it yesterday to search items for me. Again ,she said, I prefer pictures.. then WALKED AWAY,,, to me she is not coming back until I have pictures on hand.. I had to look around in the store to find the charms myself... after I found it. very unfortunately she is the only one available .. so she tried to put on the 2 new charms to my exising bracelet with other charms I bought yesterday. after she put them on. she left the clip on her board and try to put away.. I told her that clip belongs to me... and after she put on the clips. she left another charm out on the board. and I told her that charm belongs to me... she might be little pissed... but how can you be so careless ?! when I am ready to pay. they don't know how to do the coupon code I have. She looks me like an idiot and told me she need number code not this kind thing.. I asked her to ask someone who is more familiar with the code, she called out a lady and she says she is the store manager. She told me that code is not valid, and I should go home and figure out a valid code... I asked her why cant you help me figure out ? She said there is nothing she can do, that code is just not right .. and the girl says she can put the item on hold for me for 2 days. and I told her I need longer than that because I need to figure out the code issue. Anyway.. in the afternoon another store manager called me and told me to return to the store because they finally figure out how to do that code... I went back to store and saw Kelly , she has no applogy or anything still look very unhappy like in the morning . She told me she has my stuff. I told her I'm here to see the manager who just called me and I don't want to deal with you sorry. This staff does not have the good customer service quality at all. That was the worst customer service I experienced!

I am a regular customer at Michael Hill at Vaughan Mills and I have spent large amounts of money at this particular location. Every single time I deal with a particular sales representative I receive exactly the same service. Svetiana she doesn't speak English , I can't even understand what she says. She doesn't know anything about the products, she just mumbles away. She is rude, aggressive, and argumentative. She has no customer relations with any of the customers coming into the store. Many of my family members and friends have experienced the same treatment. Please, get rid of her, she doesn't belong in a jewellery store. She is better suited working at Walmart. Do not contact me with further information. Just get rid of her! Do

Purchased a Citizen AT Navihawk from Maple Jewellers. Thanks Stephen for the courteous and fast service. Great knowledge. Never felt pushed to buy. This store was 100% pleasant experience.

Slow to get back but gets the job done well