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Zales Outlet

Zales Outlet

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3.2 Google Review
6803 Hwy 6 N, Houston, Texas, 77084, United States
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Refresh Reviews 3.2


Apr 13, 2018
Great service and very friendly. Went with my fiance to pick out our wedding bands and had a amazing selection.

Mar 30, 2018
The employees are good, however the jewelry repair they outsource is below standard. I had issues getting my wedding band downsized. After the downsize, the band looked terrible. There is no good quality overcheck established.

Dec 22, 2016
Greatest Zales store. It is a real pleasure shopping at Zales. People are always nice and not pushy. I have purchased all my jewelry needs from you since I was 16 (43yrs). Thanks Zales. Your the best!!

Apr 4, 2017
Last year I brought my wife's Movado watch for a battery replacement. As always, it took about 1 month to get it back. I received the watch without checking to see if it was working as I was just anxious to get it back since I waited for so long just for a simple battery replacement. Supposedly they send out all repairs to their Galleria office. Anyway, when I got home I noticed the watch was not working. The next day I returned to the store to have them look into the watch again. The manager told me that if the battery was new then it probably needed to be taken apart and cleaned. The estimate I was given was $300. I could not fathom paying that much for repairs if the watch was $500 so the watch stayed in the jewelry box. I recently found an honest watch repair tech and just for kicks I brought my wife's Movado for him to check out. When he analyzed the watch he immediately saw that the coil and contact had been compromised and needed replacement. Apparantley, when Zales tried to change the battery they broke the coil and contact. The Galleria Zales repair center was not honest enough to own up to breaking my wife's Movado and tried to pull a fast one on me. They actually did as it cost me $69 to get the watch repaired. It is a far cry from $300 however. I will never go or do any business with this Zales ever again. It makes me sick thinking that I could have fallen to their BS.

Dec 20, 2016
LOVE, LOVE, LOVE THIS STORE. Everyone there is so great! Katy and Dina are our FAVORITES. It's always so great to go shop there!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm